Jennifer Fleck Email and Phone Number
Dynamic professional with a proven track record in driving business growth through strategic implementation of experience technology and data-driven insights. Recognized for expertise in marketing technology strategy, customer data platform utilization, marketing analytics, and data privacy and compliance. Possesses a strong background in martech, managing large teams, cultivating partnerships, developing offerings, and new business development. - Marketing Technology: Skilled in developing and executing comprehensive marketing technology strategies aligned with business objectives, leveraging cutting-edge tools and trends.- Customer Data Platform Expertise: Proven ability to harness the power of customer data platforms to unify customer data, drive personalized marketing initiatives, and deliver superior customer experiences.- Marketing Analytics Expertise: Strong analytical skills with a deep understanding of marketing analytics tools and methodologies, enabling data-driven decision-making and campaign optimization.- Data Privacy and Compliance Knowledge: Well-versed in data privacy regulations, ensuring adherence to compliance standards while leveraging customer data ethically and responsibly.- Data Analytics Expertise: Proficient in data mining, analysis, and visualization, translating complex data into actionable insights to drive marketing strategies and improve campaign performance.- Managing Large Teams: Demonstrated leadership in managing and motivating diverse teams, fostering collaboration, and delivering results in high-pressure, deadline-driven environments.- Developing and Growing Partnerships: Proven success in cultivating strategic partnerships, fostering mutually beneficial relationships, and driving business growth through collaborative initiatives.- New Business Development Skills: Skilled in identifying and pursuing new business opportunitiesCore competencies: customer data strategy, customer data platforms, martech assessment, martech strategy, e-commerce strategy, consumer research, experience management, voice of the customer, employee experience, digital asset management, content management, journey orchestration, marketing automation, business development, team management, and data integration. Technology Experience:Customer Data Platform (CDP): Redpoint, Adobe, Amperity Digital Asset Management (DAM): Bynder, Veeva, Adobe Experience Management Platform (XM): Qualtrics, Medallia, InMoment Certifications: Google Analytics, Salesforce, Redpoint, Adobe, AmperitySolutions: Adobe, Salesforce, Microsoft
Slalom
View- Website:
- slalom.com
- Employees:
- 9631
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Global Experience Technology And Digital Strategy Leader | Martech, Customer Data, Cx TransformationSlalomSan Diego, Ca, Us -
Senior Principal ConsultantSlalom Mar 2020 - PresentSan Diego, California, United StatesI currently lead a team of strategists and technologists within Slalom's Global Business Advisory Services practice, focused on delivering technology, data, and experience solutions for enterprise clients. My team and I consistently over-exceed delivery, sales, and partnership expectations and quantitative metrics. -
Director Of Experience StrategyWunderman Thompson Apr 2016 - Mar 2020Lead strategist on Mirum North America’s largest account and largest project; providing thought leadership and identifying opportunities that led to over $5M in net-new project work in 2019. Platform Strategy and Development: Research, user testing/flows/journeys, information architecture, experience planning, analytics, requirements gathering, prototyping, and platform recommendations for global web platforms and applications. Business Transformation: Service design thinking and planning, competitive and industry auditing, business roadmapping/planning, and prototyping activities to inform and drive new product/service innovation or evolve existing brands. Marketing Activation: Cross-channel marketing strategy, tracking, reporting, optimization and overarching strategy for fully integrated multi-million dollar marketing campaigns. Agency and Department Support: Agency new business strategy and presentations, agency thought leadership and innovation, department financial/projections management, department resourcing and allocation, management and mentorship of strategists. -
Associate Director Of StrategyWunderman Thompson Apr 2016 - Mar 2018San Diego -
Senior Manager, Digital StrategyGeary Lsf Jun 2015 - May 2016San Diego, CaliforniaFounded the Digital Strategy Department at Geary LSF, which encompassed developing new agency service offerings, pricing and methodologies for CX/UX, research, analytics and testing.Key contributor to new business development, planning and pitching. Executed primary and secondary research, user testing, surveys, heuristic reviews, competitive and industry auditing, analytics auditing, and tree testing/card sorting.Created and developed UX/IA deliverables, including wireframes, sitemaps, prototypes, persona development, user flows and research findings. -
Manager, Digital StrategyMindstream Interactive Mar 2014 - Jun 2015Greater San Diego AreaKey Clients: Elmer’s, Ace Hardware, Massage Envy and The UPS Store.Developed user experience and information architecture strategy, research and deliverables. Collaborated with designers, developers, and copywriters on a daily basis to fill gaps and ideate through solutions to UX issues.Planned, managed and analyzed online multivariate/AB testing campaigns to improve desktop and mobile site performance. Tested and recommended new technologies and platforms to improve campaign results and project efficiencies. -
Strategy SupervisorMindstream Interactive Jan 2013 - Mar 2014Greater San Diego AreaOversee the ongoing execution of several different projects including photo & video production, TV & radio broadcast, rich media display, search engine marketing, advergames, public relations, social media, online testing and web/mobile web design & development.Plan, manage and analyze online multivariate/AB testing campaigns to improve desktop and mobile site performance.Test and recommend new technologies and platforms to improve campaigns results and project efficiencies. -
Senior StrategistMindstream Interactive Jan 2012 - Jan 2013Greater San Diego Area -
Digital StrategistMindstream Interactive Jan 2010 - Jan 2012 -
Media Planning/BuyingDraftfcb Sep 2007 - Sep 2008• Created research and documentation to support the media buying and planning team • Attended voice over recordings, editing sessions and facilitated portfolio reviews of local photographers and directors
Jennifer Fleck Education Details
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Business, Management, Marketing, And Related Support Services -
Business, Management, Marketing, And Related Support Services -
Marketing/Marketing Management, General
Frequently Asked Questions about Jennifer Fleck
What company does Jennifer Fleck work for?
Jennifer Fleck works for Slalom
What is Jennifer Fleck's role at the current company?
Jennifer Fleck's current role is Global Experience Technology and Digital Strategy Leader | MarTech, Customer Data, CX Transformation.
What schools did Jennifer Fleck attend?
Jennifer Fleck attended Columbia College Chicago, University Of Westminster, Columbia College Chicago.
Who are Jennifer Fleck's colleagues?
Jennifer Fleck's colleagues are Pete [Stringfellow], Elizabeth Baker, Megan Kingdom-Davies, Katie Buteau, Geraldina Zhang, Mark Matson, Ryan Laplante.
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Jennifer Fleck
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Jennifer Fleck
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