Jennifer Fleck

Jennifer Fleck Email and Phone Number

Global Experience Technology and Digital Strategy Leader | MarTech, Customer Data, CX Transformation @ Slalom
San Diego, CA, US
Jennifer Fleck's Location
San Diego, California, United States, United States
About Jennifer Fleck

Dynamic professional with a proven track record in driving business growth through strategic implementation of experience technology and data-driven insights. Recognized for expertise in marketing technology strategy, customer data platform utilization, marketing analytics, and data privacy and compliance. Possesses a strong background in martech, managing large teams, cultivating partnerships, developing offerings, and new business development. - Marketing Technology: Skilled in developing and executing comprehensive marketing technology strategies aligned with business objectives, leveraging cutting-edge tools and trends.- Customer Data Platform Expertise: Proven ability to harness the power of customer data platforms to unify customer data, drive personalized marketing initiatives, and deliver superior customer experiences.- Marketing Analytics Expertise: Strong analytical skills with a deep understanding of marketing analytics tools and methodologies, enabling data-driven decision-making and campaign optimization.- Data Privacy and Compliance Knowledge: Well-versed in data privacy regulations, ensuring adherence to compliance standards while leveraging customer data ethically and responsibly.- Data Analytics Expertise: Proficient in data mining, analysis, and visualization, translating complex data into actionable insights to drive marketing strategies and improve campaign performance.- Managing Large Teams: Demonstrated leadership in managing and motivating diverse teams, fostering collaboration, and delivering results in high-pressure, deadline-driven environments.- Developing and Growing Partnerships: Proven success in cultivating strategic partnerships, fostering mutually beneficial relationships, and driving business growth through collaborative initiatives.- New Business Development Skills: Skilled in identifying and pursuing new business opportunitiesCore competencies: customer data strategy, customer data platforms, martech assessment, martech strategy, e-commerce strategy, consumer research, experience management, voice of the customer, employee experience, digital asset management, content management, journey orchestration, marketing automation, business development, team management, and data integration. Technology Experience:Customer Data Platform (CDP): Redpoint, Adobe, Amperity Digital Asset Management (DAM): Bynder, Veeva, Adobe Experience Management Platform (XM): Qualtrics, Medallia, InMoment Certifications: Google Analytics, Salesforce, Redpoint, Adobe, AmperitySolutions: Adobe, Salesforce, Microsoft

Jennifer Fleck's Current Company Details
Slalom

Slalom

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Global Experience Technology and Digital Strategy Leader | MarTech, Customer Data, CX Transformation
San Diego, CA, US
Website:
slalom.com
Employees:
9631
Jennifer Fleck Work Experience Details
  • Slalom
    Global Experience Technology And Digital Strategy Leader | Martech, Customer Data, Cx Transformation
    Slalom
    San Diego, Ca, Us
  • Slalom
    Senior Principal Consultant
    Slalom Mar 2020 - Present
    San Diego, California, United States
    I currently lead a team of strategists and technologists within Slalom's Global Business Advisory Services practice, focused on delivering technology, data, and experience solutions for enterprise clients. My team and I consistently over-exceed delivery, sales, and partnership expectations and quantitative metrics.
  • Wunderman Thompson
    Director Of Experience Strategy
    Wunderman Thompson Apr 2016 - Mar 2020
    Lead strategist on Mirum North America’s largest account and largest project; providing thought leadership and identifying opportunities that led to over $5M in net-new project work in 2019. Platform Strategy and Development: Research, user testing/flows/journeys, information architecture, experience planning, analytics, requirements gathering, prototyping, and platform recommendations for global web platforms and applications. Business Transformation: Service design thinking and planning, competitive and industry auditing, business roadmapping/planning, and prototyping activities to inform and drive new product/service innovation or evolve existing brands. Marketing Activation: Cross-channel marketing strategy, tracking, reporting, optimization and overarching strategy for fully integrated multi-million dollar marketing campaigns. Agency and Department Support: Agency new business strategy and presentations, agency thought leadership and innovation, department financial/projections management, department resourcing and allocation, management and mentorship of strategists.
  • Wunderman Thompson
    Associate Director Of Strategy
    Wunderman Thompson Apr 2016 - Mar 2018
    San Diego
  • Geary Lsf
    Senior Manager, Digital Strategy
    Geary Lsf Jun 2015 - May 2016
    San Diego, California
    Founded the Digital Strategy Department at Geary LSF, which encompassed developing new agency service offerings, pricing and methodologies for CX/UX, research, analytics and testing.Key contributor to new business development, planning and pitching. Executed primary and secondary research, user testing, surveys, heuristic reviews, competitive and industry auditing, analytics auditing, and tree testing/card sorting.Created and developed UX/IA deliverables, including wireframes, sitemaps, prototypes, persona development, user flows and research findings.
  • Mindstream Interactive
    Manager, Digital Strategy
    Mindstream Interactive Mar 2014 - Jun 2015
    Greater San Diego Area
    Key Clients: Elmer’s, Ace Hardware, Massage Envy and The UPS Store.Developed user experience and information architecture strategy, research and deliverables. Collaborated with designers, developers, and copywriters on a daily basis to fill gaps and ideate through solutions to UX issues.Planned, managed and analyzed online multivariate/AB testing campaigns to improve desktop and mobile site performance. Tested and recommended new technologies and platforms to improve campaign results and project efficiencies.
  • Mindstream Interactive
    Strategy Supervisor
    Mindstream Interactive Jan 2013 - Mar 2014
    Greater San Diego Area
    Oversee the ongoing execution of several different projects including photo & video production, TV & radio broadcast, rich media display, search engine marketing, advergames, public relations, social media, online testing and web/mobile web design & development.Plan, manage and analyze online multivariate/AB testing campaigns to improve desktop and mobile site performance.Test and recommend new technologies and platforms to improve campaigns results and project efficiencies.
  • Mindstream Interactive
    Senior Strategist
    Mindstream Interactive Jan 2012 - Jan 2013
    Greater San Diego Area
  • Mindstream Interactive
    Digital Strategist
    Mindstream Interactive Jan 2010 - Jan 2012
  • Draftfcb
    Media Planning/Buying
    Draftfcb Sep 2007 - Sep 2008
    • Created research and documentation to support the media buying and planning team • Attended voice over recordings, editing sessions and facilitated portfolio reviews of local photographers and directors

Jennifer Fleck Education Details

Frequently Asked Questions about Jennifer Fleck

What company does Jennifer Fleck work for?

Jennifer Fleck works for Slalom

What is Jennifer Fleck's role at the current company?

Jennifer Fleck's current role is Global Experience Technology and Digital Strategy Leader | MarTech, Customer Data, CX Transformation.

What schools did Jennifer Fleck attend?

Jennifer Fleck attended Columbia College Chicago, University Of Westminster, Columbia College Chicago.

Who are Jennifer Fleck's colleagues?

Jennifer Fleck's colleagues are Pete [Stringfellow], Elizabeth Baker, Megan Kingdom-Davies, Katie Buteau, Geraldina Zhang, Mark Matson, Ryan Laplante.

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