Jennifer Marsh Email & Phone Number

Manchester, England, United Kingdom

Leeds, England, United Kingdom

Responsibilities - - Engage and manage stakeholder relationships. - Collate and analyse consumer and competitor data to highlight new opportunities and develop strategies.- Support sales and operational teams to resolve product queries and customer requests.- Represent the wider team to discuss and implement a marketing roadmap.- Segment and target data to highlight and deliver both commercial and consumer benefits. - Set up new products on a monthly basis and sign off final checks. - Keep up to date with the financial service industry.

Dewsbury, West Yorkshire, United Kingdom

I assisted and managed market leading products from concept to completion; I researched the current trends within the market, whilst analysing the sales and data to make sure that all accounts requests and buying needs are achieved. I worked with tight deadlines and convey progression of the line by liaising with in-house departments such as creative, far east purchasing, category management and inventory. I worked closely with external companies such as Disney and Penguin Random House to upload and receive approval on licensed products. Once the line was ready for launch I created marketing communication materials and provide paginations of SKU selections with editorial for external communications such as fresh looks, brochures and flyers. I am skilled in proofreading and making visually appealing documents that are consistent with the branding of the company and product. I have presented multiple lines, both in person and over conference calls.

Sheffield, United Kingdom

Alongside my final year studies I worked as a Customer Service Advisor within Santander's Contact Centre. This position required me to meet my set key performance indicators, work under a fast pace environment while upholding exceptional customer service experience. As an enhanced employee I was responsible for a range of tasks, from basic banking queries to the handling of high risk transactions with customers. This position requires attention to detail of which I pride myself upon. I was awarded the added responsibility of monitoring the team's adherence reports and relaying information to them, ensuring I aided them with the tools they needed to complete their priorities and report on their own work. I enjoyed working within a large organisation and following their behaviors and passions and becoming part of the bigger mission.

Sheffield, United Kingdom

I worked part time around my study. I worked as both a bartender and waitress during busy periods on a weekend. I was voted to be staff representative shortly after joining the team, entrusting me with a great deal of responsibility. I enjoy working in fast paced, high pressured environments in which I am able to interact directly with customers.

Wakefield, United Kingdom

I began to work in the local working men's club known as The Brig at the age of 17 alongside my A-level studies. I worked within a small team in a busy pub; I had a great working relationship within the team and have kept in touch with them now. Working here solidified how important teamwork is within any business. I also worked as a part time cleaner every other morning for two hours. My responsibilities in this role were to ensure the whole club was clean and safe before it opened. During this process I handled dangerous chemicals and worked at a fast pace to meet time restrictions. As I worked independently a lot of the time, it meant that I had a lot of responsibility and trust in me as an employee.

Bachelor'S Degree, Marketing Communications And Advertising

Semester Abroad, Marketing

I lived and studied in Zagreb, Croatia, for my second semester at University. The 6 months that I spent there allowed me to gain a lot.

A Levels, Communication And Media Studies, English Language, English Literature, Media Studies