Jenna Bernacchi Email & Phone Number

Irvine, California, United States

Huntington Beach, California

Achievements:Stabilized a hectic work environment that turned over 4 general managers in 2 months of operation.Oversaw month to month membership base increases of 117%, with 81% growth in the total member base.Spearheaded programs that doubled the number of classes, tripled workouts, and increased utilization by 64%. Launched a staff training initiative that improved retention and resulted in triple digit sales increases.Interviewed, hired, onboarded, mentored, and developed a highly qualified head coach.-----------------------------------------------------Responsibilities:Engaged with members in a sales capacity, building rapport, providing advice, and telling them about the availability of private personal training services without support or referral from the gym.Established sales goals as well as training, mentoring, and motivating sales staff in same capacity.Cultivated rapport with customers, seeking feedback in order to address questions and complaints. Retained full P&L accountability, which included tracking/evaluating sales data and expenses.Consistently exceeds KPIs based on revenue, inventory, payroll, cost controls, etc.Used outreach programs to connect with prospective leads in the community.Role required proficiency with Microsoft Office and Mind Body Online Expert software. Handled the ordering and organization of merchandise and supplies on a weekly basis.

Long Beach, California

Long Beach, California

Cypress, Ca

Developed programs that accommodated positional adjustments, increasing skill, fitness, etc.Instructed yoga classes designed for beginner, intermediate, and advanced practitioners.Prepared classroom beforehand: set up necessary equipment, ensured general cleanliness.Repositioned students to accommodate range of motion while maintaining correct form.

Various Locations, Ca

Achievements:Designed and implemented individualized fitness programs such as weekly exercise programs paired with diet journals and personalized goal.Conducted both one-on-one personal training and group sessions with up to 50 people.-----------------------------Responsibilities:Assessed clients’ health and physical condition via an onboarding process to identify their needs.Ordered and maintained supply stock, including towels, various forms, and other equipment.Collaborate with sales staff to promote training sessions, generate leads, and drive revenue.