Jenna C. Email & Phone Number

• Supervises assigned staff, including establishing workloads, prioritizing work assignments, evaluating employee performance, interpreting and enforcing policies and procedures, resolving staff issues, making hiring recommendations, and administering disciplinary action as required.• Oversees all activities related to the implementation and strict adherence to the laboratory quality system and laboratory international standards.• Oversees and coordinates quality control and quality assurance of laboratory and field activities by monitoring analysis techniques, testing equipment, maintaining records, and training staff on proper procedures.• Utilizes the Laboratory Information Management System (LIMS) to audit the conformance of staff, including Water Quality Supervisors, to the laboratory quality system, verifies laboratory data, and determines if data conforms to the laboratory quality program based on system information.• Ensures staff compliance with federal and state regulations governing the collection and testing of water and wastewater samples.• Conducts audits of the chemical, biological, biochemical, and physical analyses of water and wastewater samples to ensure analyses meet federal and state standards.• Maintains files and prepares reports on field and laboratory activities, safety procedures, and proper chemical use and storage.• Plans and conducts seminars for laboratory staff on appropriate testing techniques, use of chemicals, and laboratory ethics.• Develops and/or approves standard operating procedures for laboratory test methods and laboratory protocols.

• Recognized and counted living microorganisms. • Analyzed and interpreted the results of microbiologic tests. • Prepared and presented oral and written communications/reports, including statistical and narrative reports. • Collected water samples and performed microbiologic tests to identify bacteria and determine bacteria levels. • Recommended remedies when unsafe levels of bacteria and microorganisms were present in water. • Performed microscopic evaluation of sludge samples to determine the condition of microorganisms and evaluated the presence of desirable and undesirable microorganisms • Performed quality control testing of equipment and recalibrated equipment as required.• Responded to calls from other County staff and citizenry regarding issues and concerns related to water cleanliness, water sampling techniques, and test results. • Performed quality control on media and equipment used on drinking water samples.• Conducted microbiologic tests on drinking water samples by EPA approved methods.• Coordinated daily with other team members.• Scheduled daily specials of water testing when required.• Kept drinking water laboratory up to date with compliance rules and regulations.• Prepared plates, agar, and media for daily samples.• Ensured the drinking water lab was always ready for audits.• Produced analytical lab reports for customers and inspectors.• Helped cross-train coworkers with drinking water and stream monitoring methods.• Attended GAWP monthly Laboratory Committee meetings and volunteered when needed. • Volunteered to audit drinking water labs for GAWP awards.

• Audited certified in-state microbiological laboratories that test drinking water samples for compliance.• Reviewed laboratory's QA/QC Manuals and SOPs for accuracy and integrity.• Completed US EPA’s Micro Audit Form when doing inspections.• Wrote up deficiencies found and cited them with the corresponding rule.• Determined if compliance had been met with corrective action responses from labs.• Tracked pass/failing Proficiency Tests performed by laboratories on multiple excel spreadsheets• Certified Drinking Water Chemistry labs by reciprocity.• Reviewed last on-site audit, corrective actions, scope, and certificate for new/renewal of Chemistry labs.• Compared chemistry proficiency tests to a laboratory scope for reciprocity approval.• Determined compliance for monthly and quarterly microbiological monitoring for the TCR (Total Coliform Rule).• Generated candidate violation reports and verified through different checks that it was accurate. • Performed mail merge to create letters to be sent.• Compliance determination for MCL (maximum contaminant level) violations with the TCR.• Assisted in entering sample information into SDWIS. • Notified Surface Water Systems if a problem occured with a sample at our lab.• Entered completed public notifications for TCR violations into SDWIS. • Validated all positives parallel to TCR in SDWIS to generate the repeat sampling and triggered monitoring schedules.• Determined compliance with the triggered monitoring requirements of the Ground Water Rule.• Educated and assisted in the understanding of rules and regulations to municipalities.

• Ensured public safety by Inspecting companies that obtain radioactive material• Reviewed licensing applications for businesses requesting to use radioactive material• Supported licensee with answers to regulatory questions or concerns • Peer-reviewed team members work to ensure quality and regulatory adherence• Completed GA EPD Radioactive Materials inspection forms • Cited Notice of Violation to Georgia’s Radioactive Rules and Regulations• Created a system to track authorized users for radioactive material • Continuously updated spreadsheet on the credentials of requested Authorized Users • Completed detailed notifications, amendments, and renewals for a licensee• Understood and maintained knowledge of Georgia’s Radioactive Rules and Regulations• Familiar with referencing the U.S. Nuclear Regulatory Commission (NRC) rules and regulations• Entered incidents or allegations into the Complaint Tracking System (CTS) • Processed Department of Transportation (DOT) exemptions on shipments of recyclable metals with detection of radiation

• Experienced in laboratory techniques, practices, and sample analysis processes• Coached and developed junior team members • Ensured public safety by testing food and environmental samples for pathogens • Coordinated with multiple departments to ensure quality and efficiency standards• Managed testing production of food and environmental samples• Coordinated multiple projects simultaneously while staying within designated time frames• Provided the team with daily updates of critical information • Practiced in using aseptic technique• Skilled with pipetting plates and petrifilm• Experienced with immunoassay testing on VIDAS equipment• Sampled and transferred from pre-enrichment to selective enrichment • Knowledge of laboratory SOPs and methods• Implemented corrective action process to handle contamination and batch testing protocols • Organized and planned department activities and individual work assignments• Trained co-workers on correct procedures, techniques, and best practices• Responded to the needs and interests of food and environmental companies • Oversaw usage of enrichment• Evaluated fellow employees’ performance • Streaked and inoculated in-house media with positive controls