Jenna Koerner Email & Phone Number

· Lead the Catalog Management team through the re-platform project to migrate all product data from Shopify to Salsify and Salesforce Commerce Cloud (SFCC).· Lead three direct reports (plus two temporary employees) to ensure all merchandise and spirit products are launched on the site in a timely and correct manner including copy, images, recipes.

· Own and project manage the product setup process in Asana, including celebrity and limited edition spirits, by working closely with six merchandising and operations teams focusing on making products available for purchase. Launch 50 new products a week.· Collaborate with the Merchandising team to manage ~200 accessory inventory assortment including.

Corte Madera, California, United States

· Define process improvement objectives, develop action plans and roll out changes to the wider team· Maintain health throughout SKU lifecycle and partner with merchandising and engineering to obtain, audit and manage the data

Boston, MA

· Collaborate with eight engineering- and operations-focused teams to improve customer experience from ordering through delivery· Proactively find, diagnose and fix issues using Microsoft SQL and internally-developed software systems· Create, improve and manage SKU conversion processes for the rest of the team to follow

Boston, MA

· Built and improved company forecasting models for Pepper and Nao humanoid robots· Managed logistics flow using SAP ByDesign and Salesforce· Partnered with marketing to run tradeshow and sales demo events

San Francisco Bay Area

· Founded the Product and Innovation Department for the US market, which includes supply chain, forecasting, inventorymanagement and customer service departments. Managed one direct report· Increased annual fitness equipment revenue by 71% to $2.7mn in 2016· Built e-commerce website through Magento, initiated equipment distribution center partnership with.

San Francisco Bay Area

· Responsible for analyzing instructor services metrics to monitor the financial health of the operations group· Trained and managed new employees · Increased revenue by 165% and instructors trained by 28% from 2011 to 2012 by managing over 250 remote training events that included over 2,500 prospective fitness facility instructors· Exceeded revenue target.

San Francisco Bay Area

· Conducted fieldwork to support market research initiatives. Used bio-sensory data to track customer responses to stimuli· Developed the project schedule and program questionnaire and summarized project progress· Decreased costs and increased market share by training vendors and partners to conduct fieldwork

Greater Los Angeles Area

Human Resources, Quality, and Learning and Development Intern· Ensured exceptional quality throughout the hotel by assisting the Learning and Development director to speak with each manager about their department· Assisted with employee annual training classes by making PowerPoint presentations to discuss topics such as sexual harassment and how to engage.