Scott Gillman Email & Phone Number

Voorhees Township, Nj, Us

Bala-Cynwyd, Pennsylvania, United States

● Ensured compliance with industry regulations and standards, maintaining a high level of transparency and trust with clients. Developed and updated policies and procedures to reflect evolving best practices.● Spearheaded the integration of cutting-edge customer relationship management (CRM) systems, enhancing communication and information-sharing capabilities within the organization. This resulted in a 25% improvement in data accuracy and accessibility.● Implemented streamlined communication processes, reducing response times and enhancing overall service efficiency. Introduced innovative solutions to address client concerns promptly and effectively.● Directed and motivated cross-functional teams, including customer service representatives and care coordinators, to ensure a unified and customer-centric approach. Fostered a culture of empathy and responsiveness to meet the diverse needs of clients.● Orchestrated and executed client relations strategies, resulting in a notable increase in client satisfaction by 20% within the first year of tenure.

Nj & Pa

● Advised and informed prospective clients on current market activities/condition and the negotiation process of real estate transactions.● Promoted sale of properties through open houses, engagement in multiple listing services, and digital and paper marketing campaigns.● Communicated with sellers, buyers, and renters to understand property needs, timeline, and budget earning 35% of business through referrals.● Delivered promotional presentations to current and prospective clients, and prepared notes and responses to frequently asked questions to streamline meetings● Coordinated property closings and drew up contracts, overseeing signatures and closing details.

New Jersey, United States

● Advised and informed prospective clients on current market activities/condition and the negotiation process of real estate transactions.● Promoted sale of properties through open houses, engagement in multiple listing services, and digital and paper marketing campaigns.● Communicated with sellers, buyers, and renters to understand property needs, timeline, and budget earning 35% of business through referrals.● Delivered promotional presentations to current and prospective clients, and prepared notes and responses to frequently asked questions to streamline meetings● Coordinated property closings and drew up contracts, overseeing signatures and closing details.

●Spearhead compliance with day to day operations in a medical wellness setting.● Fostered a safe and successful work environment by serving as a liaison between staff and management.● Managed social media outlets to enhance the online presence of the wellness center.● Ensured patient satisfaction through attentive customer service, translating to improved customer retention

957 Frankford Ave

Voorhees, New Jersey, United States

● Produced engaging content and managed web properties to enhance brands visibility.● Analyzed data to optimize community engagement on social media platforms.● Facilitated communication and collaboration among clients, creating a strong network foundation.● Conceptualized photography, arranged photoshoots, and coordinated scheduling for posting content.

Philadelphia

● Oversaw the cataloging and organization of precious metal shipments from reputable contractors such as Boeing Aerospace Company, Lockheed Martin, and the United States Military.● Maintained a safe work environment through scheduling and enforcement of safety standards.● Managed the preparation and shipment of scrap metals to clients.

Marlton

● Arranged and distributed promotional materials via packages, deliveries, and social media outlets● Designed and maintained official business website to reflect current, correct, and relevant information● Performed office management tasks such as filing, organizing, printing, and scheduling appointments● Established relationships with clients to ensure satisfaction and assist with any questions or concerns● Developed new organizational strategies for the staff to improve process efficiency

Bachelor'S Degree, Public Relations, Advertising, And Applied Communication

High School Diploma