Jenna Hopphan, M.A Email & Phone Number

Chicago, Illinois

• Completed DCFS’ Core/Foundation training and obtained a Child Welfare Employee License (CWEL)• Participated in weekly supervision meetings to assess the welfare of all children on my caseload and to problem solve on-going concerns.• Conducted quarterly meetings with biological and foster families to identify their needs for efficient co-parenting.• Communicated with clients on a weekly basis via email, phone conversations, and in-person visits.• Designed a service plan for each family, which identified goals for family reunification and strategies for success.• Thoroughly documented all interactions pertaining to each child and family on my caseload.• Frequently commended for maintaining calm, professional demeanor during high- stress meetings and/or conversations with uncooperative and angry clients.• Identified community resources and facilitated necessary referrals for services. • Briefed court personnel on each family’s progress and advocated for the bestinterest of the children.

Elgin, Il

• Supervised and mentored teens through daily afterschool programs.• Designed and implemented program plans to teach empowering life skills, substanceabuse prevention, and healthy lifestyles.• Recruited new members through monthly promotional events. Successfully increasedattendance numbers and achieved yearly membership goal.• Tutored students at risk of failing to succeed in completing their coursework.• Coordinated with a team of BGCE staff members and school faculty members tomaintain a supportive, encouraging environment.

Elgin, Il

• Facilitated weekly classroom discussions and one-on-one mentoring sessions to help first year students adapt to being at university.• Spearheaded several Community Day events to foster strong relationships.• Promoted on-campus events and opportunities to empower and encourage mentees.

Elgin, Illinois

• Cooperated with two other staff members to implement planned programs and activities, assisted students with homework, and built personal relationships through a mentorship role.

Greater Chicago Area

• Mentored a group of 18 elementary-aged campers on a weekly basis.• Supervised daily activities while maintaining safety and cultivating a high-energyenvironment.• Coordinated the setting up and tearing down process of High Adventure activitieseach day.• Successfully maintained each camper’s well-being through effective communication,teamwork, and problem solving.• Restructured leadership role to take on additional daily responsibilities.

Batavia, Illinois

• Effectively communicated with kitchen staff and co-workers directly and via computers.• Displayed flexibility with work schedule.• Provided excellent customer service: Maintained a friendly, courteous demeanor andensured that each patron has a positive experience. Provided confident energy underquick-paced, high-stress environment.• Effectively multitasked and learned to fulfill multiple roles, including front of house duties and drive thru operations.

Master'S Degree, Human Rights, Culture And Social Justice

Classification: Pass with Distinction

Bachelor Of Arts - Ba, Intercultural Studies, Minor In English Writing

Honors: Cum Laude, Alpha Lambda Delta, Dean's List Scholar Recipient of the Stuart A. Ryder Scholarship, awarded by placing in the top.

Education record

From January 2016 to June 2016, I attended the University of Cape Town as a Semester Study Abroad program and took relevant contextual.