Jenna Lloyd Email & Phone Number

Supporting King of Prussia, Mall of America, Chicago and Wisconsin stores

King Of Prussia, Pennsylvania, United States

King Of Prussia, Pennsylvania, United States

- Lead a team of associates, driving sales and ensuring exceptional customer experiences.- Develop and implement strategies to achieve sales targets and increase store profitability.- Optimize store operations, including inventory management and visual merchandising.- Train and mentor team members to enhance their skills and foster a positive work environment.

King Of Prussia, Pennsylvania

Promoted to General Manager of one of our flagship locations in the King of Prussia Mall.

Springfield, Pennsylvania

Promoted to Area Manager where I assisted the District Manager in supporting stores in recruiting, training, and store operations. I helped stores reset their store standards both on the salesfloor and in the stockroom and create a plan to continue upholding those standards. I administered key quizzes to new management members throughout the District and acted as a point person when the District Manager was unavailable.

Springfield, Pennsylvania

Focused on customer experience and developing processes and training to ensure consistent associate interactions with customers. Managed operations in schedule management, logistics for store inventory changes and training plans and employee development. Responsible for open/close the store, cash management, weekly sales reports and financial reporting. Trained and coached new associates and managers with a focus on continuous learning. Executed floorsets and visual changes according to company provided documents and trained the team on planograms and product knowledge.

Springfield, Pennsylvania

First and foremost, provide excellent customer service and ensure associates were doing the same. In charge of operations and organization. Open/close the store, extensive cash handling, and deposit making. Train and coach new associates and managers according to company training outline and provide continuous learning to existing associates. Delegate tasks to sales associates and ensure daily goals were being met and exceeded.

Springfield, Pennsylvania

Acted as manager in the absence of the Store Manager. Open/close the store, count registers, and create deposits. In charge of marketing/merchandising and operations. Delegate tasks to brand reps and ensure daily goals were being met and exceeded. Provide excellent customer service and act out "Selling with your Heart" at all times to meet sales goals and create a great atmosphere for the customers.

Bachelor Of Science (B.S.), Behavioral Sciences

High School Diploma, High School/Secondary Diplomas And Certificates