Assist in recruiting, training, and developing a productive store teamOversee the product division of the store including floorsets, fit sessions, and communicating product informationInspire and motivate team to achieve daily sales goalsResponsible for hiring and training associates

Coached team members to meet productivity standardsEnsured participation in community involvement to drive brand awareness and loyaltyShared feedback from customers to leadership team to improve overall customer experienceCreated development and training plans for direct reportsAssisted with floorsets and planning for visual displays

Ensured daily, weekly, and monthly sales goals were met by providing excellent customer service, helping customers locate merchandise, and suggesting items to improve key performance indicatorsOversaw and participated in visual updates and floorsetsAssisted with hiring and interviewingCommunicated with corporate to ensure operational goals were carried outTrained and communicated with staff to constantly increase product knowledgeComplied with corporate policies in order to decrease shrink and loss prevention

Engaged in data entry, filing, database management, and data retrievalMaintained and merchandised the sales floorReceived and processed incoming and outgoing shipment

Participated in store selling efforts to ensure productivity goals were metTrained, delegated, and supervised staffMet all yearly sales goals for the storeCreated visual displays of merchandise

Performed fabric, garment and home textile testing and evaluation to determine if samples were in accordance with ASTM requirements and/or Wal-Mart requirementsEngaged in prepping samples for testing and allocationPerformed Benchmark Testing and converted data into spreadsheet formatWrote technical reports using Alpha, Retail Link, Excel and Word

Allocated garments to Betsey Johnson stores across the nationTracked and reported jewelry damagesDeveloped and updated clothing descriptions for www.betseyjohnson.comMonitored and analyzed weekly sales trends for all storesCreated an intern training manual for incoming internsOrganized all press releases and print advertisements, coordinated garment deliveries, assisted in selection of display materials for stores and other clerical duties as needed