Jenna Shaw Email & Phone Number

• Provide quality instruction to all ages and ability level of the students assigned to them.• Carry out non-teaching duties listed as follows: hill set-up, rental shop assistance, hill take-down meet buses, etc. as assigned on main schedule.• Assisting in the processing of programs, day camps and school groups before the actual lesson takes place.• Accurately record the student's progression throughout each lesson on the student's progression card.• Encouraging return visits and attendance to lessons from students by promoting the skill progression.• Delivering clear and concise lesson details and information. • Maintain accurate class cards including both the students first and last name, any transfers of a student to another instructor and current ability level. Class cards must be returned to the Team Leads after the lesson. • Taking guidance and leadership from Supervisor, Team Leads in instructional and group settings.• Responsible for in-depth product knowledge and understanding of all Ski/Snowboard products as well as all WinSport policies and procedures.

Calgary, Alberta, Canada

• Organize and attend, information sessions, workshops, and other events to connect with potential candidates. • Represent the company effectively to attract interest from students.• Planned, coordinated, and executed the Counsellor Update Event for up to 60 participants. • Lead the recruitment of high-calibre prospective participants through the development and coordination of recruitment activities.• Implemented and maintained current information on contacts, programs and utilizing a CRM system.

Undergraduate Admissions

• Developed, implemented and participated in the rolling upkeep of the operating procedure guide for advising and all student-based interactions.• Ensuring the integrity of information provided and that all communication is done with highest level of discretion and tact to avoid misunderstandings• Scheduled a staff of 20 for both daily programming and annual events.• Dispersed information to applicants, students, staff, and the public on the different admission requirements; status of applications; records; deadlines; and university policies and procedures regarding eligibility for admission to all undergraduate programs• Assisted the recruitment and conversion functions by attendance at events such as Open House, You and UCalgary and the Bow Valley Transfer Fair• Researches, develops and establishes best-practice procedures for effective communication in the Admissions Office

Calgary, Canada Area

Maintain a strong background knowledge of various characters to be able to bring them to life•Trained staff on age appropriate activities for children of various ages and physical mobility•Updated social media accounts on multiple mediums for the company•Provide information to all inquires about all services and products offered by the company through phone, email and social media messages.•Organized and coordinated staff for various events and parties throughout the city•Created, Implemented and trained other employees in the layout of the 'Super Hero Party'•Prepared and executed age appropriate character themed activities

• Developed and implemented educational programs for groups visiting the museum• Researched events within photos and artifact significance• Aided in the construction of the seasonal exhibit• Archived photographs onto InMagic database• Provided guided tours of the museum to general public• Liaison for external organizations, representing the museum to customers, thru writing, telephone or e-mail.• Organized and filed photos and newspaper articles in chronological order• Photographed artifacts to create digital images• Responding to public inquiries about the Resource Centre and its contents

• Developed and implemented meaningful programs for children and youth ages 3-18• Completed comprehensive lesson plans• Maintain program records and assisted with program evaluations• Ensured the safety and appropriate supervision of program participants;• Preparation and maintenance of program equipment, supplies and program space; • Maintained program records and assist with program evaluation; • Provided leadership in a variety of recreational activities to program participants

Bachelor Of Arts (Ba), Ancient And Medieval History

Master Of Arts

Certificate In Adult Learning, Adult And Community Education