Jenna Shaw Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Calgary, Alberta, Canada

Calgary, Alberta

Calgary, Canada Area

Calgary, Alberta

Working for the world's largest public relations agency allowed me to refine my communication, teamwork and multi-tasking skills. During my eight-month internship, I was responsible for a long-lead media campaign for one of Edelman's health clients, where I was tasked with pitching to editors, writing editorials, collaborating with team members and managing deadlines. Articles that I have written can be found in IMPACT Magazine and Canada’s Education Magazine. In addition to this campaign, I was responsible for creating media monitoring reports on a weekly basis for an insurance and energy client, as well as planning the Edelman Trust Barometer Event and our corporate social responsibility act, the Little Give.Hours: 1,200+

Calgary, Alberta

Working for this small non-profit, I acquired many transferable skills including research, design and problem solving. My major responsibilities were to write grant applications, organize the fundraising gala, create the annual report and update the social media accounts on a daily basis. When I started working for the Foundation, there were 116 “likes” for the Foundation on Facebook and 40 followers on Twitter. When I finished my employment, there were 293 “likes” on Facebook and 1,028 followers on Twitter, demonstrating my ability to prepare creative content and develop relationships with an online community.In writing the grant applications, I had to seek out information from multiple sources and compile it into one cohesive document having a consistent tone and no grammatical mistakes. Additionally, I became comfortable using Adobe Photoshop, as I created many graphics for the fundraising gala (see below), and I also created the annual report using this program.Hours: 600+

Calgary, Alberta

My employment at AltaGas allowed me to refine my administrative skills, as I liaised between the employees in the head office in Chatham, Ontario and the employees in Calgary, Alberta. I interacted with senior employees in order to receive the approval needed for commodity transactions. I also became skilled using the office database to enter electronic contracts accurately and efficiently, and I used my organization skills to file paper contracts. This position allowed me to understand the importance of corporate compliance.

Working as a receptionist at a community recreation center allowed me to develop and refine my customer service skills. I handled bookings for space within the park as well as reservations for the banquet hall. I was also responsible for processing invoices and payments accurately to ensure that patrons were not waiting in long lines when annual fees for the Association were due. Dealing directly with community members was often a pleasant experience and I was able to develop relationships with many of the community members. However, there were occasions when patrons would abuse their privileges, teaching me how to be respectful yet authoritative when enforcing Association rules. This position also allowed me to develop managerial skills, as I trained many newly hired employees. I was given this responsibility because I was trusted, knowledgeable about the Association's operations and viewed as a leader.Hours: 1,000+

As a Mortgage Officer at Home Trust, I worked with high-risk clients who had been denied a mortgage by other major lenders. In addition to working directly clients, I became comfortable interacting with various stakeholders, including mortgage brokers, lawyers, co-workers, and top-level management. When dealing with clients, I had to be patient, calm and sympathetic as most were in highly stressful financial situations. When dealing with other stakeholders, such as the lawyers or top-level managers, I had to change my approach and be much more formal. I learned how to read the situation and communicate in a manner that fit the situation.Because of the nature of the work that I was doing, I had to have a keen eye for details, checking that there were no inconsistencies in the information with which I was provided. Also, I had to work efficiently in order to meet deadlines so that my clients could move into their houses on time. This often required a lot of planning in order to simultaneously manage multiple clients and broker between multiple stakeholders. I made use of SAP (including ECC, CRM, and Business Banking) and Microsoft Excel on a daily basis.