Paperwork Skills: Responsible for all paperwork including hours for every employee, recording the exact hours spent at each customers home with great detail of all work done, all employees present, and also every product used for each customer. Great with creating invoices, keeping track of receipts, keeping track of Mileage. Customer Service Skills: Deal with customers on a regular basis while cleaning homes as well as estimates. Ensuring we are reaching the customers needs and requirements, work in environments where appropriate behavior is expected, able to keep calm in any situation, collecting money owed from customers, inputting all costs into the database.