Jenna Cook
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Jenna Cook Email & Phone Number

Claims Business Process Analyst Sr at UnitedHealthcare Community & State at UnitedHealthcare Community & State
Location: Marana, Arizona, United States 8 work roles 1 school
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Role
Claims Business Process Analyst Sr at UnitedHealthcare Community & State
Location
Marana, Arizona, United States
Company size

Who is Jenna Cook? Overview

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Quick answer

Jenna Cook is listed as Claims Business Process Analyst Sr at UnitedHealthcare Community & State at UnitedHealthcare Community & State, a company with 109 employees, based in Marana, Arizona, United States. AeroLeads shows a matched LinkedIn profile for Jenna Cook.

Jenna Cook previously worked as Claims Business Process Analyst Sr at Unitedhealthcare Community & State and Assc Bus Anlyst at Unitedhealthcare Community & State. Jenna Cook holds High School Diploma, Basic Skills And Developmental/Remedial Education from Shadow Mountain High School.

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UnitedHealthcare Community & State

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Profile bio

About Jenna Cook

My journey with United Healthcare began in April of 2012 as a claims processor. I was utilized for special projects and peer support after approximately one year of service. In February of 2015, I was promoted to SME (Subject Matter Expert) where I was able to utilize my previous experience with processing and gain more in-depth knowledge of internal issues (systems, programs) and business practices. My responsibilities included claims processing, SOP updates, peer reviews and training, error review, cross training for other plans, special projects for various business partners and various other duties. Currently, I utilize my combined experiences in my role as a Claims Project Manager since November of 2016. This role has provided me with the opportunity to utilize my previous experiences and expand my professional growth in many areas. I am proficient with Medicare rules, regulations and requirements as well as Medicaid specifics in several states. My current role has allowed me to apply my knowledge of claims processing as well as expand my other skills to meet company goals and product guarantees. I am also responsible for reporting, communications with provider contacts, both internal and external, and remediation of system issues.

Listed skills include Medical Research, Team Building, Claims Handling, Product Knowledge, and 46 others.

Current workplace

Jenna Cook's current company

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UnitedHealthcare Community & State
Unitedhealthcare Community & State
Claims Business Process Analyst Sr at UnitedHealthcare Community & State
minnetonka, minnesota, united states
Website
Employees
109
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8 roles

Jenna Cook work experience

A career timeline built from the work history available for this profile.

Claims Business Process Analyst Sr

Current

Phoenix, Arizona, United States

Perform deep-dive analyses to identify root cause failures and develop remediation action plans for escalated provider issuesCollaborate with business partners to resolve issues impacting high profile national ancillary facility provider networkAct as the point of contact for escalated provider issues, providing end-to-end provider service, including.

Oct 2019 - Present

Assc Bus Anlyst

Phoenix, Arizona, United States

Perform deep-dive analyses to identify root cause failures and develop remediation action plans for escalated provider issuesCollaborate with business partners to resolve issues impacting providersAct as the point of contact for escalated provider issues, providing end-to-end provider service, including incident identification and understanding, and.

Sep 2019 - Oct 2019

Claims Business Process Analyst Sr.

Phoenix, Arizona

Research claim related issues for internal and external contacts and provide feedback to aid resolution/provide education or make necessary updates for correction.

Aug 2018 - Sep 2019

Claims Project Manager

Phoenix, Arizona Area

Research claim issues needing correction due to system issues, provider billing errors, network status, state request, retro eligibility, retro rate updates, product guarantees, communicate results

Nov 2016 - Aug 2018

Subject Matter Expert

Phoenix, Arizona Area

Assist with training, reporting, diagnostics, offer peer support, claims processing, SOP updates, provide cross training and offer support and guidance to claims processors.

Feb 2015 - Nov 2016

Claims Processor

Phoenix, Arizona Area

Follow processing guidelines to ensure proper handling, meet product guarantees, maintain goals, meet required quotas, special projects

Apr 2012 - Feb 2015

Collections Specialist

Scottsdale, Arizona

Collection specialist responsible for following state and federal laws and regulations for fair practices, collecting unpaid and past due balances and meeting company goals

Jan 2011 - Aug 2011

Collections Specialist, Floor Supervisor

Diversified Services Group

Scottsdale, Arizona

Collection specialist responsible for following state and federal laws and regulations for fair practices, skip tracing, credit reporting, Client Services, meeting monthly quotas, payment verification, reporting and various other duties. I also managed high profile accounts for several of our clients.

Apr 2006 - Jan 2011
Team & coworkers

Colleagues at UnitedHealthcare Community & State

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1 education record

Jenna Cook education

  • Shadow Mountain High School
    Shadow Mountain High School
    Basic Skills And Developmental/Remedial Education
FAQ

Frequently asked questions about Jenna Cook

Quick answers generated from the profile data available on this page.

What company does Jenna Cook work for?

Jenna Cook works for UnitedHealthcare Community & State.

What is Jenna Cook's role at UnitedHealthcare Community & State?

Jenna Cook is listed as Claims Business Process Analyst Sr at UnitedHealthcare Community & State at UnitedHealthcare Community & State.

Where is Jenna Cook based?

Jenna Cook is based in Marana, Arizona, United States while working with UnitedHealthcare Community & State.

What companies has Jenna Cook worked for?

Jenna Cook has worked for Unitedhealthcare Community & State, Tcs, Inc, and Diversified Services Group.

Who are Jenna Cook's colleagues at UnitedHealthcare Community & State?

Jenna Cook's colleagues at UnitedHealthcare Community & State include Todd Lybbert, Diana Lopas, Chelsey Sellers, Bsn, Rn, Ccm, Melody Carter, and Noel Harilson, Ms.

How can I contact Jenna Cook?

You can use AeroLeads to view verified contact signals for Jenna Cook at UnitedHealthcare Community & State, including work email, phone, and LinkedIn data when available.

What schools did Jenna Cook attend?

Jenna Cook holds High School Diploma, Basic Skills And Developmental/Remedial Education from Shadow Mountain High School.

What skills is Jenna Cook known for?

Jenna Cook is listed with skills including Medical Research, Team Building, Claims Handling, Product Knowledge, U.S. Health Insurance Portability And Accountability Act, Medicare, Insurance Claims, and Data Entry.

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