Jenna Perez Email & Phone Number

Dallas, Texas, United States

Plano, Texas

Dallas, Texas

Dallas

• Receive, respond to, and direct incoming phone calls. Greet all tenants and third-parties. Establish and maintain relationships with tenants, vendors, and guests. • Prepare invoices for payment by reviewing, coding, and processing all accounts payable in accordance with budget guidelines.• Creates and enters work order requests received by either phone or email and assign to the appropriate person or Vendor.• Maintain on-site records in compliance with policies and procedures including Certificates of Insurance for both Tenants and Vendors. • Function as day-to-day liaison with third-parties including tenants, construction contractors, security services, vendors, cleaning contractor, and others. Communicate routine needs and respond to third-party requests and inquiries. Escalate significant issues to management as necessary. • • • • • • •

Greater Denver Area

Provide high levels of customer service to establish and maintain exceptional relationships with tenants and vendorsOversee facility maintenance requests from ten medical office buildingsPrepare new contracts as requestedAnswer all incoming calls in a friendly and professional manner and creating or updating work orders as neededCoordinate janitorial services to meet the individual needs of each propertyReview and process invoices for payment in Nexus, cross referencing Yardi for accuracyDistribute rent statements and correspondence as requestedCreate accounts and train tenants to use property management software, specifically Building EnginesAssist with rent collection and allocationEstablish and maintain files and recordsPlan and execute Tenant Appreciation EventsAssist Property Manager as requested

Greater Denver Area

• Coordinate maintenance and janitorial requests from tenants for ten medical office buildings• Provide a high level of customer service to establish relationships with vendors and tenants• Review and code invoices for payment in Nexus, cross referencing Yardi for accuracy• Assist with ongoing quality improvement programs• Establish and maintain files and records such as tenants, vendors, certificates of insurance• Assist Property Manager as requested

Houston, Texas

• Work closely with Sales Manager and customers with a large degree of customer service and constant communication • Create virtual proofs for every order in Adobe Illustrator • Process orders and follow fulfillment • Keep constant contact with customer throughout order flow • Interact with overseas factories • Negotiate prices, terms of sales, and service agreements • Assist new and existing customers and discuss how needs could be met through specific products and services. • Answer customers'​ questions regarding products, prices, and availability . • Quote prices, credit terms, and other bid specifications. • Emphasize product features based on analysis of customers' needs. • Respond to all customer inquiries in a timely manner. • Prioritize tasks and projects to meet tight deadlines. • Collaborate with members of other departments to complete sales transactions. • Attend monthly sales meetings and sales training. • Maintain knowledge of current sales and promotions, policies regarding payment, and exchanges and security practices. • Share product knowledge with customers while making personal recommendations. • Build relationships with customers and the community to promote long term business growth. • Maintain friendly and professional customer interactions.

San Antonio And Houston Texas

Primary focus was to promptly answer incoming calls to the support center, to schedule patients at any of the 130+ locations. Additionally, I managed and updated the practice details for a team of 20 and followed up on physician referrals and online inquires.• Answer incoming calls, educate both new and existing patients on outcome based musculoskeletal care• Schedule appointments at all 130+ locations and maintain physician referrals • Communicate HIPAA sensitive information to prospective and existing patients• Respond to requests for appointments or information via online portal and emailSpecial Projects• Maintain Practice Location Sheet with information pertaining to the providers and the details of 130+ locations in six states• Coordinate treatment for University Athletic Program• Contact participants for employer hosted events• Manage and support VIP scheduling requests• Participate in Health Fairs• Airrosti Events Committee

Fort Worth, Texas

Casper, Wyoming -• Manage and collect raw images from court house team to organize, combine and distribute as a finished product to local server and home offices• Conduct specialized research regarding Grantor, Grantee and Tax Records in multiple county courthouses for multiple projectsFort Worth, Texas -• Perform full Title Abstracting and Mineral Ownership Reports within the Barnett Shale• Analyze Oil and Gas Leases

Lubbock, Texas Area

I worked with four students within the College of Mass Communications that were diagnosed with learning disabilities including but not limited to ADHD and dyslexia. I was responsible for structuring and organizing their daily schedules, proofread and edit papers for grammar, punctuation, spelling, and clarity. Since each student has different needs, I would find creative methods to reinforce course material in various subjects. It was necessary that I have at the very least a basic understanding of all majors and subjects taught within the College of Mass Communication including Advertising, Electronic Media and Communication, Journalism and Public Relations. I would research and study any materials that I was not familiar with should the student require assistance in an area outside my expertise.

Lubbock, Texas Area

As a marketing assistant for the College of Outreach and Distance Education my priorities were to interview students and write for the Online Media Room, produce feature articles for the Newsletter, and write press releases pertaining to the college. I would periodically write headlines and edit mock-ups for online and print materials. In addition to writing, I did research for content and design, cataloged advertising vendors, and created databases of vendors, publications, and inventory.

Lubbock, Texas Area

The Customer Service Desk responsibilities included answering the phone, working directly with professors, publishers, and distributors in addition to assisting college students and student athletes identify the necessary course requirements and accessing scholarship accounts when available. At the beginning of the semester, I would process orders submitted online and at the end of the semester oversee book buyback transactions.

Lubbock, Texas Area

Provide assistance to students and faculty on the Textbook floor answering questions ranging from how the floor was organized to cost of materials and supplies. After the beginning of the semester, I was moved to the service desk. The Customer Service Desk responsibilities included answering the phone, working directly with professors, publishers, and distributors in addition to assisting college students and student athletes identify the necessary course requirements and accessing scholarship accounts when available. At the beginning of the semester, I would process orders submitted online and at the end of the semester oversee book buyback transactions.

Orlando, Florida Area

Upholding the Disney Standard, I interacted with park guest on a daily basis and was knowledgeable of products and services within Disney markets. Additional duties included live demonstrations while selling merchandise in park stores and providing guests with park and product information.

Bachelor Of Arts (B.A.), Public Relations, Advertising, And Applied Communication

Bachelor Of Arts, Public Relations

Activities and Societies: Dean's List, Phi Alpha Delta Pre-Law Fraternity, First Presbyterian Church Choir Scholarship Recipient, Ronald.