Jenna Custodio, Mba Email & Phone Number

A leading provider of integrated environmental services, partnering with customers and communities to manage and reduce waste while collecting valuable resources to create renewable energy and support the circular economy.Manage carbon accounting GHG emissions using Sphera, auditing the data that is externally assured Support the submission of various standards and rating questionnaires such as CDP climate, SASB and ISS-ESG and align reporting to the GRI standards.Use the… Show more A leading provider of integrated environmental services, partnering with customers and communities to manage and reduce waste while collecting valuable resources to create renewable energy and support the circular economy.Manage carbon accounting GHG emissions using Sphera, auditing the data that is externally assured Support the submission of various standards and rating questionnaires such as CDP climate, SASB and ISS-ESG and align reporting to the GRI standards.Use the Workiva data platform to manage programs around the company’s sustainability goals Show less

Sustainability program management focusing on corporate strategy, ESG ratings and reporting using industry standards.

Engineering the future of flight through electric power.Consulting Role:Developing GHG emissions tracking to ensure Climate Pledge goals materialize.Develop sustainability program and roadmap for implementation.

Burlington, Vermont, United States

Description:MBA student led consulting group helping companies in various industries with sustainably driven business improvements.Personal Project Responsibilities:Helping to scope the market for a new agricultural technology that will enable farmers to automate manual tasks.Creating a value chain map for GHG emissions tracking within the hospitality industry and identifying key focus areas to reduce emissions.

Boston, Massachusetts, United States

Consult with dealers on industry trends and consumer trends to ensure they hit monthly sales goals.Review dealership’s processes in their Business Development Centers to encourage online traffic to their stores. Analyze the online presence and social media footprint of a dealership’s operations.Advise dealerships on SEO,SEM and other online marketing campaigns to ensure they are maximizing sales.Audit dealership websites for content, ad compliance and search… Show more Consult with dealers on industry trends and consumer trends to ensure they hit monthly sales goals.Review dealership’s processes in their Business Development Centers to encourage online traffic to their stores. Analyze the online presence and social media footprint of a dealership’s operations.Advise dealerships on SEO,SEM and other online marketing campaigns to ensure they are maximizing sales.Audit dealership websites for content, ad compliance and search optimization. Show less

Greater New York City Area

Main point of contact between dealerships and the factory for any service and parts related activity.Communicate, administer and audit Toyota service and parts policies and procedures with Toyota dealers.Advise dealership management on profitability, proper operation of service department and any regulatory demands that must be met.Meet with customers to counsel on technical and/or warranty concerns.

Greater Los Angeles Area

Developed customized trend reports for utilization by department managers.Analyzed, monitored and tracked dealer customer satisfaction performance trends and communicated trends to appropriate management for corrective actions.Assisted with the monthly and yearly sales plans.Analyzed market conditions.Learned effective anger diffusion tactics by being a call center representative, responsible for handling incoming consumer complaints.

Greater Los Angeles Area

Assisted in the development, maintenance, and revision of operating processes relating to credit approval and loan funding.Administered requests to modify changes in credit and funding operational systems in response to changing regulatory demands. Lead small and medium sized projects from conceptualization to completion including being responsible for preparing business required documents, which outlined requirements, scope, training and implementation schedules for the… Show more Assisted in the development, maintenance, and revision of operating processes relating to credit approval and loan funding.Administered requests to modify changes in credit and funding operational systems in response to changing regulatory demands. Lead small and medium sized projects from conceptualization to completion including being responsible for preparing business required documents, which outlined requirements, scope, training and implementation schedules for the projects.Created and administered training for the nine regional offices on Originations system updates. Acted as the corporate contact for the nine regional offices for any questions regarding credit analysis and funding.Subject Matter Expert on dealer trainings during the launch of a new Originations system.Primary contact for dealership’s DMS providers regarding contract and reprogramming concerns.Acted as a liaison for different departments within the organization such as compliance, sales and marketing and accounting leading cross department meetings. Show less

Portsmouth, Nh

Prepared application packets and sent reminder communications to potential applicants about important deadlinesResponsible for the management and reviewing of applications prior to board approval.Assisted in training and notifying applicants of accuracy and completeness of applications.

New Bedford, Ma

Completed a research project on local export growth.Researched overseas markets for clients specific needs.Developed and maintained databases using Microsoft Office programs.

Fairhaven, Ma

Used advanced knowledge of Excel and Access to organize, create and maintain spreadsheetsand forms in the loan department.

Master Of Business Administration - Mba, Sustainable Innovation

Bachelor’S Degree, Business Administration And Management, General, 3.60

Graduated with Honors: University Scholar, Magna Cum Laude

Education record