Jenna Jablonski Email & Phone Number
@sheerid.com
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Who is Jenna Jablonski? Overview
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Jenna Jablonski is listed as Deployment Enablement Specialist at Canopy, a with 158 employees, based in Eugene, Oregon, United States. AeroLeads shows a work email signal at sheerid.com and a matched LinkedIn profile for Jenna Jablonski.
Jenna Jablonski previously worked as Deployment Specialist at Canopy and Operations Analyst, Verification Support at Sheerid. Jenna Jablonski holds Certification, Geographic Information Science And Cartography from Lane Community College.
Email format at Canopy
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AeroLeads found 1 current-domain work email signal for Jenna Jablonski. Compare company email patterns before reaching out.
About Jenna Jablonski
Jenna Jablonski is a Deployment Enablement Specialist at Canopy. Colleagues describe her as "Over the past 2.5 years at SheerID, I've had the incredible opportunity to work closely with Jenna. Watching her navigate through various roles with grace and tenacity has been nothing short of inspiring. Jenna embodies what it means to be a team player; her collaboration skills are top-notch, making her an articulate, driven, and truly outstanding teammate. Jenna's impact on our business goes beyond just her work ethic. She has pioneered processes that have significantly enhanced our ability to interpret data, making it both digestible and actionable for cross-functional teams. This has not only improved our decision-making process but has also fostered a more collaborative and informed workplace. What I admire most about Jenna is her drive and willingness to lend a hand. She consistently goes above and beyond, showcasing her dedication to our team's success. Jenna's opinions are highly valued and respected, not just by me, but by everyone who has the pleasure of working with her. Jenna is a remarkable individual and professional. Her contributions to SheerID have been invaluable, and I am confident she will continue to excel and inspire those fortunate enough to work alongside and know her." and "Jenna is an incredibly, dedicated, reliable and adaptable team player. Throughout our time working together, I have been impressed by Jenna’s ability to analyze complex data sets and extract meaningful insights. Her eye for detail and proactive approach have been instrumental in identifying and implementing process improvements, resulting in increased efficiency and cost savings for our team. Jenna also consistently collaborates with cross-functional teams to ensure seamless communication and execution of operational strategies. Her excellent communication skills have been evident in her ability to convey findings in a clear and concise manner, making it easy for the team to understand and implement recommended changes. I highly recommend Jenna to any organization seeking a talented and reliable Operations Analyst."
Jenna Jablonski's current company
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Jenna Jablonski work experience
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Deployment Specialist
Operations Analyst, Verification Support
CX President's Club Recipient FY2024Conduct comprehensive analysis of support metrics across 300+ distinct client programs to discern trends and identify opportunities for enhancement. Implemented a systematic ticket tagging system to elevate the quality of data, resulting in more accurate reporting. Proactively identified and documented potential program bugs, submitting detailed tickets to the Product Support team for technical resolution.Collaborate seamlessly with the Customer Success team to furnish essential data and propose improvements aimed at optimizing the consumer experience. Engage closely with the Product team, leveraging data-driven insights to provide constructive feedback for continuous product improvement.Developed and maintained training and onboarding materials, ensuring the success of support agents and maintaining a high customer satisfaction score. Conducted live training demonstrations for support agents and team leads, fostering a proficient and customer-centric support team. Managed a comprehensive repository of 300+ articles within the Zendesk Knowledge base, ensuring a well-informed support staff.Lead informative sessions with new clients, ensuring a thorough understanding of support best practices and verification guidelines. Demonstrate a commitment to excellence and client success through proactive communication and collaboration.
Consumer Advocate
Conduct comprehensive audits of diverse client programs, leveraging UX flow testing, data analysis, and thorough examination of customer support ticket data and consumer feedback. Accountable for crafting and presenting detailed presentation slides to Customer Success Managers (CSMs), incorporating customer support analytics and strategic program optimization recommendations tailored for executive business reviews.Maintain an ongoing collaborative partnership with the Product team to ensure a seamless and positive customer journey. Demonstrate a commitment to professional excellence by providing valuable insights and solutions that contribute to the continuous enhancement of client programs and overall user satisfaction. Develop and update client-facing training materials covering a spectrum of topics, such as customer support best practices, program optimization strategies, and omni-channel verification methodologies.
Customer Success Manager
Commenced as an Associate Customer Success Manager, entrusted with overseeing an account base generating $800k in Annual Recurring Revenue (ARR) for 65 clients. Demonstrated exceptional performance, leading to a promotion within three months to the role of Mid-Market Customer Success Manager, responsible for managing an expanded account base with $1.2M ARR, serving 35 clients.Cultivated robust client relationships to attain trusted advisor status, exerting influence in program optimization and ultimately driving an increase in Return on Investment (ROI). Provided strategic guidance to clients on industry-specific marketing best practices, contributing to heightened consumer loyalty and increased brand/offering awareness.Played a pivotal role in the renewal process by analyzing daily utilization reports, facilitating negotiations, and contributing to the development of contracts. Additionally, diligently maintained comprehensive client information within the Salesforce (CRM) platform.
Associate Customer Success Manager
Consumer Advocate
Verification Support Specialist
Delivered empathetic support to effectively address consumer inquiries. Played a key role in process enhancements, encompassing the automation and coding of support ticket routing, meticulous updating, and maintenance of a knowledge base comprising 250+ articles. Collaborated with leadership to develop comprehensive agent onboarding training materials and conducted training sessions for a global team of over 100 support agents.
Head Coach - Jv2 Volleyball
Structured well-rounded practice and game plans designed to propel athletes toward the achievement of individual and team goals established pre-season. Demonstrated a high degree of confidence, composure, positivity, expertise, and leadership when interacting with players, parents, opponents, and officials.
Mazama Gym Supervisor
Colleagues at Canopy
Other employees you can reach at sheerid.com. View company contacts for 158 employees →
Sadie Warner
Colleague at CanopyEugene, Oregon, United States
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Tara Davenport
Colleague at CanopyGreater Eugene-Springfield Area, United States
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Jeffrey Knees
Colleague at CanopyEugene, Oregon, United States
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JH
Josh Harrison
Colleague at CanopyPortland, Oregon, United States
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Gabrielle Hanks
Colleague at CanopySan Diego, California, United States
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Nelson Burris
Colleague at CanopyPortland, Oregon Metropolitan Area, United States
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Matthew Johnson
Colleague at CanopyPortland, Oregon, United States
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Heidi Hurst
Colleague at CanopyPortland, Oregon, United States
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JT
Jodie Thiel
Colleague at CanopyCharleston, South Carolina Metropolitan Area, United States
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Todd Royer
Colleague at CanopyOmaha Metropolitan Area, United States
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Jenna Jablonski education
Certification, Geographic Information Science And Cartography
3.8 Gpa
Frequently asked questions about Jenna Jablonski
Quick answers generated from the profile data available on this page.
What company does Jenna Jablonski work for?
Jenna Jablonski works for Canopy.
What is Jenna Jablonski's role at Canopy?
Jenna Jablonski is listed as Deployment Enablement Specialist at Canopy.
What is Jenna Jablonski's email address?
AeroLeads has found 1 work email signal at @sheerid.com for Jenna Jablonski at Canopy.
Where is Jenna Jablonski based?
Jenna Jablonski is based in Eugene, Oregon, United States while working with Canopy.
What companies has Jenna Jablonski worked for?
Jenna Jablonski has worked for Canopy, Sheerid, Marist Catholic High School, and Central Oregon Community College.
Who are Jenna Jablonski's colleagues at Canopy?
Jenna Jablonski's colleagues at Canopy include Sadie Warner, Tara Davenport, Jeffrey Knees, Josh Harrison, and Gabrielle Hanks.
How can I contact Jenna Jablonski?
You can use AeroLeads to view verified contact signals for Jenna Jablonski at Canopy, including work email, phone, and LinkedIn data when available.
What schools did Jenna Jablonski attend?
Jenna Jablonski holds Certification, Geographic Information Science And Cartography from Lane Community College.
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