Jenna Macken Email & Phone Number

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Hiring, training and performance manager for the team of Census 2021 employees in the Point Grey/UBC community of Vancouver.
• Project and operations manager of 4 distinct and rapid Statistics Canada projects running in my district over the duration of Census 2021.
• Constantly adapting to project changes, and implementing new strategies weekly to reach new KPIs.
• Managing the operations of my unique district and team, including the budgets and strategy, to complete all projects in the most efficient and effective way possible.

Calgary, Alberta, Canada

Leading the spin room with enthusiasm, positivity and sweat, and generating community connections in every class.

Calgary, Alberta, Canada

• Hired to audit and develop all internal HR infrastructures as the company prepared to scale and acquire additional retail stores.
• Revamped recruitment and hiring strategies, role-specific trainings, employee L&D programs; revised the compensation & rewards' structure; and developed their first performance management system.
• Collaborated with business owners to critically assess company culture, developing clear tools and strategies such as employee guides, training and development programs, and coaching expectations.
• Coached business owners through change management strategy prior to the implementation of new processes, leading to a successful transition and buy in from entire store teams.

St. John's, Newfoundland

The Masters of Employment Relations (MER) at Memorial University is a multi-disciplinary program that blends social science and business courses beautifully. This approach to employment relations considers many unique perspectives, including the value of building HR and competitive business strategies from a more empathetic and social lens. Completing my.

Vancouver, British Columbia, Canada

Delivering technical knowledge of cycling and related body functions with a high-level of instruction, motivation and serious FUN. While working with Cadence Cycling, I also ran both private and high-school aged classes, and managed in-studio events and community collaborations. Ultimate healthy, fun and challenging work environment!

Vancouver, British Columbia, Canada

• Co-lead the strategy and implementation process of ‘Better Impact’ — an online volunteer management system.
• Managed the volunteer experience throughout the transition phase by developing diverse training materials, leading group trainings, and communicating with volunteers directly in order to support the wide range of.
• Developed recruitment strategies and executed the placement of over 500 event volunteers across the two largest seasonal intakes.
• Conducted full needs assessments of the volunteer program and identified key figures for the association’s bi-annual reports and funding proposals.

Vancouver, British Columbia, Canada

Manager of all things people and store operations. With a passion for creating and developing fearless leaders, this position maximized my skills through managing the strategy and implementation of store recruiting, hiring, training, ongoing performance management, personal and career coaching for each employee. Leading store finance & operations allowed.

Applying my passion for developing people through holding our team accountable to performance and daily tasks. This role always included sharing my feedback and ideas generously, positively leading the experience of every guest who walked into our store, and driving the daily store operations in a timely and productive manner.

Vancouver, British Columbia, Canada

Representing the college as an alumni student at recruitment events, which included public speaking at large auditorium presentations, open houses, and school fairs.

Master Of Employment Relations, Business Administration And Social Sciences

Bachelor Of Arts (B.A.), Sociology

Associate Certificate, Marketing Management - Event Marketing

Landmark Forum, Advanced Course

Sociology

Activities and Societies: University Wellbeing CentreSemester Exchange

Bachelor'S Degree, Business & Sociology