Jenna Müller Email & Phone Number

Norfolk, VA, US

Norfolk, US

• Developed and implemented Standard Operating Procedures (SOPs) for building and dispatching sample boards,standardizing workflows to ensure consistent quality and timely delivery, thereby boosting operational.
• Designed and established a comprehensive showroom onboarding process, including a strategic communication plan to engage new showrooms, facilitating smoother integrations and strengthening relationships with new key.
• managed the assembly and coordination of sample board production: assisting with warehouse logistics while providing hands-on support, which contributed to operational excellence.
• Optimized sales operations by spearheading the expansion of trade and showroom initiatives, including conducting research on partner applications and managing tax-exempt certificates

San Diego, California, US

San Diego, California, US

Oversee personnel operations of large-scale tour and whale watching company.Lead staff of management, maintenance, and customer service personnel, responsible for training and development, creating and assigning job duties, delivering performance feedback and review, and leading meetings. Develop new documentation and continuous training programs focused.

Chico, CA, US

La Jolla, CA, US

Created and implemented new annual membership model, outlined new member costs, benefits, and operations, and developed marketing materials to target young Jewish professionals; efforts helped exceed new membership goal by 150%.Developed and managed $50k+ event operations budget, identified spending categories, researched costs and spend analysis, led.

Winooski, Vermont, US

Brand Ambassador for Fuse at Chico State University who is helping to activate some new Starbucks products as well as increase brand awareness and loyalty. This is done by a combination of social media campaigns, in-person tasting events, samplings, promotions and consumer feedback analysis.

Chico, CA, US

○ Created new hiring guidelines, new written/ defined roles and responsibilities for intern positions.○ Identified and wrote program grants○ Created Office Guide (ABC's Of Chico Hillel)

Chico, CA, US

• Represented organization to the greater Chico campus and community
• developed meaningful one-on-one relationships with students,
• empowered students to create and implement meaningful experiences in their college careers.
• Helped to lead a warm welcoming team of students to achieve a variety of tasks.
• Established, coordinated, and ran retreats of 15-30 college aged students.

Chico, CA, US

Managed on campus finances.

Chico, CA, US

• Organized multiple events, programs, and campaigns to help bring awareness to Chico Hillel. Applied interpersonal, communication and leadership skills to not only recruit and engage students, but also retain members.
• Planned weekly meetings, recruited potential new members, met with board members, and organized religious and cultural gatherings.
• Helped increase number of active members by 50%
• Created “Coffee Date” program where students will be taken out one-on-one with intern or director so we can understand students' interests, passions, and aspirations - and connect them to opportunities that the.

• Provided superior customer service, leaving a lasting and positive impression on each and every customer.
• Assisted in launching new consumer platform, “Just for you”, by enrolling customers.

Master'S Degree, Organizational Leadership

Pmp, Project Management

Bachelor Of Arts (Ba), Organizational Communication, General

Education record