Jenna Shapiro Email & Phone Number

California, United States

California, United States

I support clinical study performance by optimizing investigational product (IP) inventory, ensuring all sites are stocked to prevent supply delays! I keep studies audit-ready by managing essential documentation, adhering to GCP and ICH standards. I resolve data discrepancies and identify trends to enhance data accuracy, contributing to study integrity. I also collaborate with Clinical Research Associates, Clinical Trial Managers and study stakeholders to expedite study operations for efficient trial execution.

I’ve worked on 50+ in-vitro diagnostic medical clinical and usability research studies, achieving 13+ FDA emergency use authorizations!I collaborate with third party vendors to refine study protocols and reduce study time-to-launch. I also conduct qualitative interviews, analyze participant experience data, and present findings to guide design improvements. I adhere to GCP and ICH guidelines on a daily basis for study monitoring and accountability. During my time at TE Connectivity, I have recruited over 1,000 participants, enhanced participant retention through improved bonus compensation incentives, and increased participant enrollment with targeted outreach and campaign initiatives.

I streamline the hiring process by evaluating resumes, scheduling interviews, and expediting candidate selection by 30% during peak seasons. I resolve onboarding inquiries using a variety of HRIS and LMS software. I also collaborate with a team to achieve top regional sales, oversee store administration, and innovate product displays. I prioritize customer communication and connection while handling queries, processing returns, and managing transactions, including credit card accounts and orders.

I schedule COVID-19 vaccine appointments, providing personalized support to diverse underserved communities nationwide. I ensure accuracy and confidentiality appointment data and client assignments through the use of Microsoft Office, Google Workspace, and Airtable. I also coordinate with 1,000+ volunteers on Discord, cold-calling clinics and pharmacies to expedite scheduling and deliver rapid customer service.A total of 20,000 vaccine appointments have been made through the organization.

Bachelor Of Arts - Ba, B.A. Psychology, Minor In Religious Studies, 4.0 Gpa, Summa Cum Laude

Activities and Societies: Inductee of The Phi Beta Kappa Honor Society, SDSU Political Leadership

High School Diploma

Activities and Societies: Community Day Organizer and Facilitator