Jenna Udell, Mba Email & Phone Number

Nashville, Tennessee, United States

• Responsible for circulating weekly consumption and chart placement data to staff and artist management teams
• Serve as a point of contact for sales and streaming data
• Monitor consumption activity to track certification eligibility, completing certification process for titles as needed
• Provide proactive administrative support on behalf of the EVP, Label Operations and other marketing projects and duties as needed

Tallahassee, Florida

• Responsible for overseeing VIP operations for the company's two venues
• Manage day-to-day operations, ensuring quality, standards, and customer expectations are met
• Serve as point-of-contact for bookings and inquiries to thousands of clients in the Leon County area, as well as 200+ internal team members
• Consistently identify trends and develop specific goals accordingly to accomplish company goals
• Utilize interpersonal and communication skills to lead employees in effective business decision making

Tallahassee, Florida

• Oversee VIP clients, providing unrivaled service through attentiveness and engagement
• Ensure quality customer service by monitoring guests at all times and fulfilling requests in a timely fashion
• Utilize marketing and sales tactics to engage in product up-selling and customer-relationship development
• Routinely identify new markets, clients, and opportunities to increase market share and accelerate revenue growth

Los Angeles, California

• Worked on various projects for clients in the entertainment industry, specifically in film and television
• Responsible for the development of written materials including, but not limited to, media alerts, pitches, and press releases
• Compiled, maintained, and consistently updated media contact lists
• Drafted social media content for client-use on platforms such as Facebook, Instagram, and Twitter
• Created graphics, such as social posts and stories, along with appropriate copy
• Worked in community and event management

Atlanta, Georgia

• Responsible for posting daily on all social media platforms including, but not limited to, Facebook, Instagram, and Twitter
• Ensured all content was posted in a timely manner based on content calendar schedule
• Created post-ready graphics and interactive stories
• Spearheaded various marketing campaigns and monitored analytics to gauge success of those executed
• Reviewed all organization social profiles and responded to inquiries and comments daily
• Conducted research on the latest trends, best practices, and available apps and platforms to increase efficiency

Tallahassee, Florida

• Oversaw operations for the marketing departments of the company's two venues
• Coordinated sales, social media strategy, and general marketing efforts to boost brand awareness
• Facilitated external promotion for live entertainment events, featuring artists such as DJ Pauly D, Chief Keef, Loud Luxury, Borgore, and Slander
• Responsible for the management of revenue derived from promotional activities
• Managed 60-80 promoters whose primary responsibility consisted of advertisement for the company

Tallahassee, Florida

• Responsible for the initial greeting of VIP guests followed by product delivery
• Ensured quality customer service by monitoring guests at all times and fulfilling requests in a timely fashion
• Handled cash and credit payments from the up-selling of additional products
• Built a large clientele over time from guests who appreciated my skills and attentiveness
• Trained new employees upon hiring

Tallahassee, Florida

• Responsible for the initial greeting of VIP guests followed by product delivery
• Ensured quality customer service by monitoring guests at all times and fulfilling requests in a timely fashion
• Handled cash and credit payments from the up-selling of additional products
• Built a large clientele over time from guests who appreciated my skills and attentiveness
• Trained new employees upon hiring

Yountville, California

• Interned at the world-famous restaurant, holding 3 Michelin stars since 2006
• Performed as a Kitchen Server, delivering exceptional service for all guests of the restaurant
• Performed as a Coffee Server where I gained immense knowledge on global coffees and teas

Rutherford, California

• Interned at a Forbes 5-Star hotel in the heart of Napa Valley, California
• Shadowed management in areas of Food and Beverage, Private Dining, Events, Operations, Human Resources, Sales, Spa, and Rooms/Housekeeping

Master Of Business Administration - Mba, Marketing

Master's of Business Administration with a specialization in Marketing. Program ranked #28 among all public universities, Marketing.

Bachelor Of Science - Bs, Hospitality Administration/Management

Activities and Societies: Florida Restaurant and Lodging Association, Dance Marathon, Sigma Delta Tau, Florida State University.