My responsibilities include completing quarterly management accounts, managing weekly payroll, and ensuring all legislation is adhered to. I manage accounts payable and monitor cash flow and performance on a weekly basis. I deal with all correspondence relating to the pub, complete rotas and organise all staff and tradesman to ensure everything is completed and achieved when required. I have had experience overseeing quarterly stocktakes and am involved in stock ordering and control.

I came back to the award winning family business with newly developed skills from University and previous work to help drive the business forwards. I completed end of week accounts, payroll and quarterly VAT returns, completed rotas and dealt with all emails and phone messages. On a day to day basis the job roles were similar to that listed below, but I analysed how the business could be run more efficiently, and how we could drive more profit from the land. I pushed the organic meat sales, and… Show more I came back to the award winning family business with newly developed skills from University and previous work to help drive the business forwards. I completed end of week accounts, payroll and quarterly VAT returns, completed rotas and dealt with all emails and phone messages. On a day to day basis the job roles were similar to that listed below, but I analysed how the business could be run more efficiently, and how we could drive more profit from the land. I pushed the organic meat sales, and set-up a hot food catering business promoting the farm products at local shows and events, increasing sales. We also introduced shepherd’s huts to the farm and let them out on a B&B basis. I set up a shop front at the café selling our products to take-away increasing consumer average spend. Show less

A full time position which included the smooth operation of the day-to-day running of the front office reception at the four star Haven hotel. I became fully competent at using Brilliant as a property management system. The daily tasks included efficient cash handling, both with customer payments and the processing of departmental credit card and cash transactions. Total customer and guest focus, from arrival at the hotel, through until departure. All general tasks related to receptionist… Show more A full time position which included the smooth operation of the day-to-day running of the front office reception at the four star Haven hotel. I became fully competent at using Brilliant as a property management system. The daily tasks included efficient cash handling, both with customer payments and the processing of departmental credit card and cash transactions. Total customer and guest focus, from arrival at the hotel, through until departure. All general tasks related to receptionist positions, including efficient communication and phone call coordination, administrative work, and night audit.Weekly tasks included balancing the hotel returns for each seven day period, and efficiently documenting and communicating them to the accounts department, and also ensuring the standard operating procedures for front office were kept up-to-date and relevant. Show less

This is my family run award winning business, and I had first hand experience managing the business and all staff employed. I was involved in all aspects of the day to day running of the business, including cooking, stock ordering, writing rotas, book keeping and finances, and waitressing. Additionally I contributed towards the marketing and advertising of the café.The business has also provided an outside catering service to a variety of events, including weddings and funerals; the… Show more This is my family run award winning business, and I had first hand experience managing the business and all staff employed. I was involved in all aspects of the day to day running of the business, including cooking, stock ordering, writing rotas, book keeping and finances, and waitressing. Additionally I contributed towards the marketing and advertising of the café.The business has also provided an outside catering service to a variety of events, including weddings and funerals; the largest event serving 175 guests. Camping is also offered from the farm, which involves handling reservations and payments. I gained experience working under pressure, and achieving consistent levels of quality. I developed good organisational skills and the ability to work well in a team. Show less

One year work placement within the four plus star hotel; part of the largest hotel chain in New Zealand. I fully trained in all front office positions as a night auditor, receptionist, reservationist and porter/concierge and completed extensive front office sales training. My training also incorporated housekeeping. I became proficient at using Epitome as a property management system. I developed efficient organisational skills, the ability to converse with a variety of personalities… Show more One year work placement within the four plus star hotel; part of the largest hotel chain in New Zealand. I fully trained in all front office positions as a night auditor, receptionist, reservationist and porter/concierge and completed extensive front office sales training. My training also incorporated housekeeping. I became proficient at using Epitome as a property management system. I developed efficient organisational skills, the ability to converse with a variety of personalities, work well as part of a team, give total customer/guest focus, and to communicate effectively via a variety of technology. Show less

The daily tasks on reception included reservations, dealing with enquiries, customer service, effective communication with other staff and guests, handling small amounts of money and training new reception staff. Bar duties included food and beverage service and cleaning, and occasional function waitressing in the hotel restaurant.The key skills I developed were initiative, organisation, communication both verbal and written and working to deadlines.