Jennessa Bissonnette Email & Phone Number

Auburn, Nh

- Develops and administers an online wellness platform including implementation, reporting, user technical support, and analysis of program engagement.- Consults with clients to provide framework for an effective wellness program, i.e., leadership support, a wellness committee, appropriate incentive structure, and supporting organizational policies related to wellness programs.-Keeps current with wellness trends and scientific literature; recognize potential implications for the clients and recommend new programs based on evidence.-Coordinates with external partners, such as third-party administrators, health plan carriers, employee assistance program, and vendors.-Designs and develops communications and promotional materials.-Interprets feedback to determine if/how the service might be improved; analyze statistical information from multiple resources to identify trends and utilization to track progress and future programming needs that fit within the business plan and budget.

Hooksett, Nh

Implemented Employee Navigator benefits enrollment system for the company. Specialized in bswift technology and assisted with renewal processes including technology review, open enrollment and testing.

New Hampshire, United States

Provide holistic (whole-person) coaching and customized training plans for runners.

Concord, Nh

Concord, Nh

Serviced as a liaison between higher education institutions and NHHEAF/GSM&R. Supported development of loan guaranty/servicing system with extensive user testing. Implemented the organization's first CRM. Developed SOP and training.

Hooksett, Nh

Audited and reviewed the accuracy of claim processing and customer service. Worked closely with Utilization Review. Experience with ICD-9 and CPT coding. Provided training and development.

Education record

Education record