Jennet Lees Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

This position was the second of two work placement requirements of the Humber College program I attended. The energy of events management appealed to me, and because of my previous professional experience, I was able to hit the ground running in this project lead role. The OMAs is an annual event that recognizes the influence and achievements of local music creators, businesses, and music supporters within the Durham Region, and Canada. I oversaw the awards content production, community… Show more This position was the second of two work placement requirements of the Humber College program I attended. The energy of events management appealed to me, and because of my previous professional experience, I was able to hit the ground running in this project lead role. The OMAs is an annual event that recognizes the influence and achievements of local music creators, businesses, and music supporters within the Durham Region, and Canada. I oversaw the awards content production, community outreach and promotions, volunteers, and was the point of contact for nominees, sponsors, and vendors, and supported the music award show management team with event management, ticketing, and production. Show less

Toronto, Ontario, Canada

My first work placement for the Humber College program I attended, I chose a marketing position to boost my skills and learn from an experienced marketing team. Here I created outreach content to promote Small World Music's performance venue, Small World Centre, to a diverse range of potential clientele. I also created social media content publicizing Small World Centre events and amplifying renters' shows to the broader Small World Music audience.

Toronto, Ontario, Canada

A pilot project between Humber College and the City of Toronto to bring together diverse communities in a performance art variety show. This position was part of the Humber College program I attended.

Toronto, Ontario, Canada

Toronto, Canada Area

Leveraging my expertise as the former Manager of the Licensing department at Re:Sound, here I represented Re:Sound in the role of Business Lead in a joint venture with SOCAN, creating the new one-stop shop, national music licensing company, Entandem. Entandem launched In July 2019.

Toronto, Canada Area

This was a return to my previous role as Manager of Licensing to cover parental leave for my successor.

Toronto, Canada Area

Art Starts is a community-based arts programming charity, where I led a team of 10 employees during a period of significant leadership transition and ensured the continuity of programming services, fundraising, and strategic planning for underserved neighbourhoods. I successfully navigated a sudden change in executive leadership, focusing on talent retention and team cohesion while maintaining a positive and inclusive environment during the transition, reporting to the Board. In collaboration… Show more Art Starts is a community-based arts programming charity, where I led a team of 10 employees during a period of significant leadership transition and ensured the continuity of programming services, fundraising, and strategic planning for underserved neighbourhoods. I successfully navigated a sudden change in executive leadership, focusing on talent retention and team cohesion while maintaining a positive and inclusive environment during the transition, reporting to the Board. In collaboration with the Board, I conducted an executive search and successfully hired a permanent Executive Director. Show less

Toronto, Ontario

The Licensing Department at Re:Sound educates businesses in Canada about their licensing obligations for the use of recorded music. Here, I rose to the manager position for a bilingual licensing team of 20, and led and nurtured a dynamic, multidisciplinary team, cultivating an inclusive and supportive work environment that empowered team members to consistently deliver results. Oversaw and implemented a revenue collection strategic plan, educating a significant number of businesses annually… Show more The Licensing Department at Re:Sound educates businesses in Canada about their licensing obligations for the use of recorded music. Here, I rose to the manager position for a bilingual licensing team of 20, and led and nurtured a dynamic, multidisciplinary team, cultivating an inclusive and supportive work environment that empowered team members to consistently deliver results. Oversaw and implemented a revenue collection strategic plan, educating a significant number of businesses annually about copyright law and legal compliance. Developed and implemented complex bilingual outreach campaigns, utilizing CRM reporting and tracking tools to monitor KPIs and metrics, ensuring data-driven decision-making, resulting in a threefold increase in annual revenue to $5 million and an expanded business licensing footprint across the Canadian market. Transformed customer experience and support services by optimizing processes, establishing response standards, coaching on negotiating and conflict resolution, and enhancing customer contact interfaces. Enhanced CRM by collaborating closely with software engineers to upgrade databases, modernize user resources, and integrate automated self-service tools Show less

Graduate Diploma, Arts Administration And Cultural Management

Ba, Italian