Jennifer Gabriela Dunn Jarquin Email & Phone Number

Costa Rica

-Train new team members in campaign set up process and best practices-Help junior analysts troubleshoot platform errors-Launch and optimize various PPC campaigns-Ad-hoc reporting and analysis as-needed

Costa Rica

-Traffic and launch digital marketing campaigns across multiple media trading platforms and work with analytics tools across multiple digital channels, including display, search, native, social and video. -Provide input and guidance around digital media advertising campaign design. -Work with Kepler's Media Analytics team to facilitate reporting and ad hoc analysis. -Codify and share best practices across teams.

San Jose, Costa Rica

-Manage digital media, third party, and client data streams – monitoringingestion into visualization platforms, ensuring data accuracy and flaggingdata quality issues.-Develop data visualizations, reports, and ad hoc analysis for client usage.-Identify trends in performance data and provide input and guidance around data visualization and reporting structures to team members.

San Jose, Costa Rica

-Feedback collection & response: Capture reviews on social platforms like TripAdvisor, TrustPilot, Facebook, GoogleMB to generate ongoing marketing value and quickly address areas of concern to prevent online reputation crisis. -E-marketing & Facebook content: Online and offline research on interesting topics using tools as Google Trends to generate compelling stories to be delivered in daily FB posts and on weekly email campaigns to key audiences. -Mailing Lists: Extract, clean and segment DB lists: Past guests, email subscribers, potential clients, repeats, etc, upload them to the CRM and deliver weekly interesting content via MailChimp. -Reporting and measurement: Social media reports to measure organic lead performance and contribution to pipeline.

Rohrmoser, San Jose, Costa Rica

-Qualify and evaluate potential customers through inbound channels: Email, social platforms, telephone or chat before handing them off to the Sales Department.-Reporting and measurement: Collect, inspect, clean, analyze and model data in order to identify trends, present results and generate effective qualification strategies to attract more qualified sales prospects.-Participate and complete additional projects as needed.

Rohrmoser, San Jose, Costa Rica

-Ensure accurate itinerary logistics to avoid costly post-sale mistakes.-Lead assignment to sales agents based on KPIs and monitor follow-up time.-Reporting and measurement: Responsible for Repeats, Referrals, Crossed Country, Active Clients and Incentives reports.-Solve issues that arise among Reservations department, Sales agents and Commercial Partners.

Heredia, Costa Rica

-Assist with planning and execution of operational duties such as equipment purchasing & selling, task supervision of the different departments and keeping files of resident & personnel into database. -Measure results with the respective KPI applied to Security, Gardening and Housekeeping departments.-Collect "Vila del Sendero" monthly quota.-Profit & Loss Statement and Cash Flow review.

Pavas, San Jose, Costa Rica

-Assist customers with the planning and booking aspect of their vacation.-Liaise with rental car operators, airlines and hoteliers representatives.-Supervise partner’s confirmation time.-Client’s data base control.-Lead Hunting

Barrio Amon, San Jose, Costa Rica

-Answer phone and email inquiries in the most professional manner.-Respond to client inquiries and resolve client issues and complaints.-Perform administrative and accounting tasks as required such as accounts payable & receivable daily control and monthly coding of vendor bills.

Course, Advanced Excel

Advanced pivot tables, pivot charts, data validation, combined conditional formulas, combined functions: Vlookups, Index+Match, What-if.

Certification, Digital Marketing

Digital Marketing specialization focused on Marketing Strategy, SEO/SEM, Data-Driven Storytelling and Content Production for Social Media.

Bachelor'S Degree, Business Administration And Management, General, N/C

Course, English Language