Jenni D. Email & Phone Number

Rock Hill, South Carolina, United States

Having a private oncology nurse who can work with you from the comfort of your own home brings immense comfort to patients and their families. I am dedicated to teaching clients and patients the importance of self-advocacy in today’s healthcare system. I will help you sort out and break down the information, answer your questions, and provide tools to manage the roller coaster of emotions so you can face this journey feeling informed, prepared, and well supported.With years of experience as an oncology nurse and a breast cancer navigator, I have seen firsthand the gaps in the system that leave patients and their families feeling overwhelmed and unsupported. My goal is to bridge these gaps by providing personalized, compassionate care tailored to your unique needs.My approach includes helping you understand your diagnosis, exploring your treatment options, and empowering you to make confident decisions about your care. I will also prepare you to manage side effects at home, ensuring you have the knowledge and resources to handle any challenges that arise.Mental health support is a crucial component of my services. I understand the emotional and psychological toll that a cancer diagnosis can take, not just on patients but on their caregivers as well. By offering virtual services, I create a safe and comforting environment where you can receive the support you need without leaving your home.My mission is to alleviate the overwhelm and provide a holistic approach to cancer care that addresses both your physical and mental health needs. Together, we will navigate this journey, ensuring you feel supported every step of the way.

Charlotte, North Carolina

*Service to 1500 patients annually; approximately 20% of the breast cancer patients in North Carolina*Central point of contact for cancer patient from diagnosis throughout the treatment continuum. *Facilitate the patient's care to increase efficiency and quality of care delivered to patient. *Serve as patient advocate, educator, and liaison. Identify and close potential gaps in patient care. *Coordinate care of complex patients requiring education on treatment options, emotional and social support, physical care and collaboration with community agencies.*Ensure communications across multiple service lines, between patients/families, and within the multidisciplinary team.

Pineville, North Carolina, United States

 Treated an average 60 patients per day. Busiest radiation clinic in North Carolina. Patient satisfaction scores of 4.9 out of 5 in Press Ganey patient survey. Patient education regarding side effects from radiation. Assess patient emotional, social needs. Coordination of care.

Charlotte, Nc

 Educate patient on medication being infused. Insert IV or access Port.  Subjective physical assessment. Monitoring of patient during infusions. Vital sign monitoring.  Communication with physicians as needed. Emotional support.

Pineville, Nc

 Perform physical & skin assessment, monitor medications & check for interactions, colostomy care.

Rock Hill, Sc

 Perform physical assessment, admissions, and discharges; administer PO & IV medications, blood & blood products, tube feedings & care, emotional support for patient and family.  Help newly diagnosed patients understand pathology, coordinate care, manage symptoms/side effects.  Emotional support for patient and family. Coordinate support groups.

Charlotte, Nc

*Helped with conversion of systems from paper to electronic. *Assured all bills/claims get to the insurance companies and any issues/errors are corrected so that payment can be made for all claims submitted.*Accounts Receivables follow up, payment posting, coding reviews, claim review, insurance issues.

Rock Hill, Sc

Manage business functions for 2 Urgent Care Centers & 1 Internal Medicine office comprised of an aggregate 120 average daily patient rate. Identified areas for improvement for medical records, coding and quality initiatives resulting in increased patient satisfaction. *Coordinated and maintained currency in all aspects of practice operations, systems & procedures. *Worked with CBO to maintain low A/R: promote time of service collections, routine audits to include QA of daily batches & coding. *Provided staff support to include hiring/terminating, HR issues, scheduling staff & physicians and payroll.

Rock Hill, Sc

*Welcome and check in patients needing to be seen.*Verification of insurance, assist in filling out necessary paperwork, collect payment for all services rendered.*Closing out the day, coding super bills, posting daily charges, running reports, balancing of monies received.

Nanuet, Ny

New business started by Physical Therapy Professionals from a major surgical center in NYC. *Established all administrative and financial functions for company *Created and maintained patient accounts using QuickBooks software. *All aspects of patient billing, accounts receivables and coding QA *Patient files, phones, letters of appeal to insurance companies.

Nanuet, Ny

Direct contact for a cardiothoracic office AR, insurance & charge entry.*Dealt directly with office manage to ensure accurate AR, patient billing & payments including coding QA. *Wrote appeal letters to insurance companies on behalf of patients and/or physicians which resulted in additional payment in over 75% of cases.

Pomona, Ny

Direct contact for OB-GYN multi physician practice, insurance, medical records & charge entry. *Ensured charges entered for services, verified insurance benefits, coding QA. *Handled patient bill payment & questions *AR, letters of appeal to insurance companies which resulted in payments on over 90% of cases. *Pulled, copied & provided medical records as requested/ required by payers

Bachelor'S Degree, Registered Nursing/Registered Nurse

Registered Nurse, Registered Nursing/Registered Nurse

Licensed RN in South Carolina, compact state license #221585.

Lpn, Nursing

Certificate, Medical Billing/ Transcription

Graduated with 4.0 GPA, Honors