Jennie Austin Email & Phone Number

Grand Rapids, Michigan, United States

Grand Rapids, Michigan, United States

-Oversee project deliverables and ensure that deadlines are met-Onboard new clients for initial engagements-Participate in client meetings and regularly communicate with clients to keep projects on track-Manage the workloads of a team of content & SEO specialists and contractors-Allocate resources to projects as necessary-Write content for the Avalanche.

Grand Rapids Metropolitan Area

-Coordinate with venues to hold events-Set up all aspects of virtual events-Create all events on social media or event platforms like Eventbrite-Put together and manage schedule for all events

-Work with representatives from local small businesses to develop goals and marketing strategies-Create and manage basic websites-Create and manage social media platforms-Provide insight on marketing best practices based on company goals

-Assigned tasks and oversee a team of Marketing Creatives-Created content for Mobile Defenders and partnered brands such as eduPARTS, Sonder Eatery, Podsix, and CPR: Cell Phone Repair-Worked directly with upper management to create marketing campaigns aligned with company goals-Developed and tracked key metrics for the success of the Marketing Team

Kentwood, MI

-Consulted with customers daily to guarantee that all needs were being met-Performed cold calls and other prospecting tactics to gain new clients-Regularly met and exceeded specific sales goals-Led a team of creatives to create content for newsletters and social media

Kentwood, MI

-Oversaw and directed a team to provide consistent customer service-Handled customer concerns in a timely and professional manner-Evaluated possible fraud cases and handled violating accounts according to company policy-Created and developed newsletters and other customer-facing communication

Grand Valley State University Art & Design Department

-Answered students' technical and conceptual questions-Organized the studio and classroom, which was used by a large portion of students-Checked and maintained technology and equipment-Developed a new digital checkout system for all equipment

Grand Rapids, MI

-Created website layouts and graphics for Community Research Institute-Designed new icons and infographics-Designed completed reports and data summaries

Dyer, IN

-Answered phone calls and scheduled appointments-Collected money from patients with an outstanding balance or copay-Checked patients in and out of their appointments