Jennifer Pattison Email & Phone Number

Toronto, Canada Area

Operate the TR Toronto Rocket (T35A08) 6-car and 4-car subway trainsPerform Guard duties on TR subway trainFamiliar with Communications-Based Train Control (CBTC), Automatic Train Control (ATC) and One Person Train Control (OPTO).

Wheel Trans

• Selling fare media, performing cash and debit/credit transactions
• Performing daily count/balance operations
• Opening and closing stations according to schedule, and directing patrons to alternatemodes (bus, streetcar) to reach their destination after subway system has closed
• Following Transit Control on two-way radio to stay current on subway operations(accidents, delays, emergencies) to keep public informed
• Identifying implied needs of patrons, to deliver excellent customer service, by providinginformation needed, in a compassionate manner
• Assisting patrons with:

Roncesvalles Division

• Safely operated streetcars on all routes, both ALRVs (Articulated Light Rail Vehicles) andCLRVs (Canadian Light Rail Vehicles)
• Informed patrons of service disruptions and diversions through public serviceannouncements
• Ensured safe embarking and disembarking of passengers, alerting to external hazards(traffic, weather)
• Performed walk-through of streetcar at each terminus, assisted lost/sleeping patrons,collected lost items, checked for damage/defects
• Communicated regularly through voice and text with route supervisor to maintainschedule, advise of rail blockages, emergencies, short turns, diversions
• Conducted pre-trip inspections of streetcar before starting shift

• Safely operated highway coach buses on highways, in cities, driving charters and line-runs
• learned pre-trip and operations of MCI (J4500 and Renaissance models) and Prevost (H345models), and models with wheelchair lifts
• Arrived early to pick-up points and assisted passengers with luggage
• Became familiar with agenda and routing/destinations prior to trip, to provide a seamlesstravel experience for the patron
• Collaborated with other drivers, if a multi-bus movement, maintaining professionaldeportment and a team-player attitude
• Became familiar with border crossing procedures, between Canada and the United States

Burlington, Ontario

• Safely operated school bus, both on school routes and charter
• Operated wheelchair lift bus
• Drove students of various abilities, following proper procedures and policies

Business Administration Diploma, Marketing, Honours

Activities and Societies: Peer TutoringBusiness Admin Marketing HR, Accounting, Entrepreneurship, R&D

Bachelor Of Music, Partial Completion, Music

Activities and Societies: Orchestral BandStudied Music History, Sightsinging and Ear Training, Performance, Conducting