Jennifer Rutledge Email & Phone Number

United States

• Streamline administrative operations across multiple satellite offices, enhancing productivity and efficiency• Serve as a central point of contact for internal communication among sales professionals, fostering collaboration and synergy• Act as a pivotal link between purchasing, scheduling, and sales teams, ensuring seamless coordination and communication• Skillfully process and apply various documents such as purchase orders, contracts, and waivers, maintaining meticulous… Show more • Streamline administrative operations across multiple satellite offices, enhancing productivity and efficiency• Serve as a central point of contact for internal communication among sales professionals, fostering collaboration and synergy• Act as a pivotal link between purchasing, scheduling, and sales teams, ensuring seamless coordination and communication• Skillfully process and apply various documents such as purchase orders, contracts, and waivers, maintaining meticulous attention to detail and compliance• Expertly plan and execute diverse events, educational initiatives, and conference meetings, optimizing engagement and participation• Drive sales success by meticulously managing order entry, billing, and maintaining up-to-date sales and customer records, facilitating informed decision-making and maximizing profitability Show less

Carrollton, Texas, United States

• Oversaw seamless internal administrative processes for National Accounts, directing a team of Coordinators and effectively managing work orders• Acted as a pivotal liaison between local Branches, Subcontractors, and National Account Customers, optimizing scheduling coordination and updating protocols• Cultivated and nurtured long-lasting relationships with clients, ensuring sustained success and satisfaction• Skillfully bridged communication gaps between customers and internal… Show more • Oversaw seamless internal administrative processes for National Accounts, directing a team of Coordinators and effectively managing work orders• Acted as a pivotal liaison between local Branches, Subcontractors, and National Account Customers, optimizing scheduling coordination and updating protocols• Cultivated and nurtured long-lasting relationships with clients, ensuring sustained success and satisfaction• Skillfully bridged communication gaps between customers and internal teams, ensuring precise alignment with client's needs and expectations• Proactively identified and engaged prospective strategic customers, expanding the company's client base and market reach• Leveraged networking opportunities to pinpoint and address specific customer needs, driving tailored solutions and enhancing customer satisfaction• Identified and addressed training needs within the team, providing comprehensive on-the-job training to enhance performance and proficiency• Ensured strict adherence to company policies and standards, delivering exceptional customer service to boost sales revenue and company profitability Show less

Coppell, Texas, United States

• Conducted thorough audits of delivery route sheets, swiftly identifying and rectifying inventory discrepancies to maintain operational integrity• Assisted in seamless delivery preparation by promptly forwarding completed orders and effectively addressing any customer concerns or issues• Provided comprehensive support and resolution for inventory-related inquiries, collaborating with various internal stakeholders to ensure customer satisfaction• Supported and guided delivery… Show more • Conducted thorough audits of delivery route sheets, swiftly identifying and rectifying inventory discrepancies to maintain operational integrity• Assisted in seamless delivery preparation by promptly forwarding completed orders and effectively addressing any customer concerns or issues• Provided comprehensive support and resolution for inventory-related inquiries, collaborating with various internal stakeholders to ensure customer satisfaction• Supported and guided delivery service providers, including management and delivery teams, optimizing efficiency and performance• Played a vital role in managing the Nationwide Delivery process, diligently tracking delivery trucks and ensuring timely fulfillment of orders• Facilitated communication channels by efficiently dispatching messages to delivery drivers, enhancing coordination and responsiveness throughout the delivery process Show less

Lewisville, Texas, United States

• Managed comprehensive administrative duties for both the Home Health and on-call Physician Departments, ensuring seamless operations and communication• Coordinated scheduling of medical appointments, therapy visits, intake, and DME requests using Doctors Alliance Software, optimizing efficiency and organization

Carrollton, Texas, United States

• Handled procurement of DME and office supplies, overseeing inventory management and bi-weekly payroll processing to maintain operational continuity• Facilitated insurance authorizations for patient care through various channels, including phone communication and provider portals, ensuring timely approvals• Provided professional customer service and support through multi-line incoming and outgoing calls while also managing company correspondence and order processing

Mesquite, Texas, United States

• Ensured accuracy and compliance in Medicare payroll, billing, and eligibility processes, maintaining meticulous records and database management• Orchestrated weekly visits and supervisory appointments for nurses and staff members, fostering a culture of accountability and excellence• Utilized Kinnser Agency Manager to manage medical supply inventory, optimizing levels and availability while supporting overall operational efficiency

Medical Assistant

High School Diploma