Jennifer Augustine Email & Phone Number

 Analyze, review, and update alternates per company and departmental standards Review discontinued alternates quarterly with the Merchandising team for best practice items Document training for tools and processing of tools related to alternates and team documentation Organized transition from OfficeMax to Office Depot alternate items Facilitated.

Naperville Il

Resident expert and in-charge for competitor and in-house product cross-referencing efforts.Established process to receive regular updates from Merchants and Vendors for cross reference database.Worked with IT to specify business requirements for developing a best in class cross reference application. Completed Quality Assurance checks before the.

 Product Expert for competitor and in-house cross-referencing Point of contact for databases and departmental information  Manage and update relational databases (database contains appx 300,000 lines of validated data) Write and facilitate training for departmental functions and processes including new hire training  Continuously improving.

 Identifies sources for specified and alternate products. Answers product related questions.  Product Expert for sales force. Update alternate supplier and competitive product code databases.  Coordinates communication and processes/procedures with locations. Researches and prepares analysis as needed. Demonstrates a commitment to quality and the.

 Receive, review and update contracts requested by other department/sources. Prioritize and schedule requests using time management skills.  Receive, analyze, compile and summarize information from other departments/sources. Demonstrate a commitment to OfficeMax core values of safety, integrity, process improvement, and customer satisfaction.  Work.

 Worked independently to process orders from clients. Operated Jetscan to count and verify client deposits and credits. Operated Toshiba High Speed Sorter independently and identified errors with the machine.  Fixed Toshiba High Speed Sorter as needed to complete the job. Met deadlines set by management. Proficient with 10 key. Processed credit and.

 Liaison between IT and training developers and/or training managers to make sure all quizzes and tests were placed in the proper Web Tool with the proper access. Coordinated and tested implementation of internal testing and surveying tool. Liaison between all developers, designers, and managers using the internal testing and surveying tool. Performed.