Responsible for making sure the events are set up and properly prepared for the clients as well as breaking down after the event has ended.Making sure that the staff is on task and completing the set up in a timely manner.Provide clients with outstanding service.Communicate with clients on how the events are going and their expectations.

Responsible for the well being of the live animals at PetSmart. This included but not limited to feeding schedules, bedding change, veterinarian care, and training team members.Responsible for my once a month inventory on my livestock. The goal was to maintain accurate numbers on our live animals, which included fish, small animals, birds, hermit crabs, and plants.Implemented communication boards in each of our rooms to help process improvement between my employees and the other managers.Started with the company as a Pet care Manager and was promoted to a Presentation Manager.Provide continuous customer service with focusing on delighting the customer.Ensure training needs are accomplished for new employees.Responsible for achieving company goals such as net sales, training classes, grooming sales, average price per transaction, shrink, specialty sales, mystery shops, and P&L goals.Demonstrates professionalism and dependability when working with the venders.Responsible for price integrity, additional product ordering, and ensuring that all stock is placed in the correct location.

Provide people with excellent customer service.Work as a team in a multi-tasking fast paced environment.Increase sales to $3,000.00+ a night per bar by up selling to customers.

Maintained and often surpassed a sale of 10 Daily Beauty Ritual products and 3 specialty products.Replenished items in the store and stocked the floor with new inventory.Redesigned store layout once a month according to corporate specifications.

Repaired customer’s glasses.Notified patients that their glasses were ready to be picked up.Directed customers to glasses that were suitable for their prescriptions.Responsible for filing and recording customer’s current information.