Sales & Operations Manager
Will Wyatt'S Cowboy Couture
Stilwell, Kansas, United States
At Will Wyatt’s, I had the opportunity to launch a thriving retail operation generating $1.5M annually,developing and implementing start-up processes across all departments. I assisted customers withpurchases across a 6K square foot clothing and furniture store, assessing customer needs, educatingthem on merchandise, and ensuring a high-quality customer experience. A few of my additional dutiesand accomplishments include:► Increased sales by 15% YOY, marketing the business through emerging social media channels,implementing promotional approaches, and building innovative and eye-catching merchandisingdisplays.► Engaged new customers with modern print strategies, authoring national magazine ads andmarketing brochures, expanding customer base by 25%.► I managed a high-performing team of 10 associates, leading daily operations within collaborative andhigh-energy environment, incorporating employee feedback, and encouraging staff with special projectassignments.► Oversaw budget management and held full P&L accountability, building operations budgets of$1M, utilizing QuickBooks for financial record keeping and sales reconciliations, and completingpayroll.► I directed inventory management and purchasing, tracking inventory closely to ensure adequate floormerchandise, as well as attending trade shows to understand current trends and source new stock.