Jennifer Bourque Email & Phone Number

Saint John, New Brunswick, Canada

As a team lead overseeing key accounts collection, I collaborate directly with three other team leads, all reporting to our North America AR Manager. My additional responsibilities include leadership reporting, cash-related reconciliations, strategic planning, and regular analysis of productivity metrics and workflow processes. I prepare reports to support informed decision-making by financial leadership.

Saint John, New Brunswick, Canada

I collaborated directly with the two AR Managers in North America, overseeing operational activities including Project Management/Leadership reporting, cash-related entries, and reconciliations, as well as collections. I conducted regular analyses of productivity metrics and workflow processes, preparing reports to inform decision-making by financial leadership.

Saint John, New Brunswick, Canada

I worked part-time with the financial team from April 2017 to March 2020, and in March 2020, I transitioned to a full-time Collections Assistant (CA) role. In that capacity, I managed client accounts for Atlantic Canada, working closely with clients to ensure timely payments and account maintenance. Leveraging our client maintenance system, I focused on providing exceptional service and maintaining a deep understanding of our clients to deliver high-quality work.As a full-time CA, I worked directly with the two AR Managers in North America, overseeing operational activities including Project Management/Leadership reporting, cash-related entries, and reconciliations, as well as collections. Additionally, I conducted regular analyses of productivity metrics and workflow processes, preparing reports to inform decision-making by financial leadership.

Saint John, New Brunswick

As an administrative assistant in the Saint John office, I handle tasks such as preparing client materials (proposals, reports, and drawings) and booking travel for field workers. Additionally, I contribute to planning and coordinating staff events within our office. In 2015, during the absence of our team lead, I organized key events such as, the United Way Day of Caring, Stantec in the Community Day, Stantec Cool Commute Challenge, and the United Way Payroll Deduction Campaign.

Saint John, New Brunswick, Canada

As a part-time member of the marketing team, I planned and coordinated our participation in tradeshows and conferences across New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland. From marketing materials to booth hardware, I ensured that all event materials accurately represented our company. Overseeing more than 100 events across Atlantic Canada, I managed all hardware and materials, as well as strategically planned our presence at each event.

Saint John, New Brunswick

During the 6 years, I held multiple roles at the bookstore, including cashier, key holder, and shift leader in the manager’s absence. I actively contributed to maintaining sales goals, creating new merchandise displays, and reorganizing store sections. Additionally, I participated in inventory management. As part of my responsibilities, I trained new employees on company practices and procedures. I also assisted customers in finding suitable novels and performed basic accounting tasks using Excel and Outlook. Beyond my daily duties, I actively supported the Love of Reading Foundation, helping to achieve our annual fundraising goals as set by my manager.

Saint John, New Brunswick

As part if my college program, I was part of the sales and production department, where my role primarily centered around email and social media marketing. Collaborating closely with the sales and production team, I aimed to enhance their online visibility and ensure recognition within the local community.

Diploma Of Business Administration, Marketing

Activities and Societies: Student Ambassador Program I was a full time student in the Business Administration - Marketing Program. I also.

High School Diploma, Regular/General High School/Secondary Diploma Program

Activities and Societies: Yearbook Photography, Seabee's for wishes (Children's Wish Foundation), Drama, Haunted House Committee, Big.