- Responsible for properly packing and shipping alcohol samples ranging in size to accounts without being damaged- Working with SendPro (Pitney Bowes) to create labels for shipping- Accurately inputting information into the shipping chart to effectively manage shipments- Created an organized workflow to ship out multiple orders promptly and efficiently- Properly labeled and filled samples to be sent out- Regularly communicated via email regarding shipment updates and other matters to multiple individuals daily- Responsible for managing and updating all sample alcohol inventory in a designated spreadsheet as the liquid comes in and out- Labeling and organizing new samples- Creating, printing, and shipping 'Selected By' labels for both brands (Barrell Craft Spirits and Stellum)- Participated in bourbon/whiskey tastings to better understand the product being sent out and sold- Worked company events doing set up and tear down, sales, and acting as a point of contact for all product questions - In charge of managing the front retail space, including weekly inventory, restocking as needed, updating the POS system with new products, and making sales- In charge of handling all weekly and monthly Square reports, as well as invoices- Responsible for handling all depletion reports and monthly audits from wholesalers/distributors - Knowledge of Encompass and MSTR (Micro Strategy) - Before alcohol, I was responsible for managing and updating all merchandise inventory as well as properly packing and shipping out products to accounts and online customers regularly- Maintained a clean and organized office

I started my own floral business, working with dried and fresh flowers September 21, 2019I have been working with florals since 2014 and have a Floral Design Certificate from the Floral Design InstituteI do large and small events, elopements, weddings, and everyday floral arrangements.I am responsible for all customer interactions, from filling orders to packaging and shipping and handling any issues that might arise I am highly detailed oriented and keep track of all orders, receipts, and business expenses both on paper and in Google SheetsI am always up to date with filing and paying my quarterly sales and use taxesI created my Shopify website on my own and manage my own Instagram and TikTokMy website is persephonefloraldesigns.myshopify.com, and my Instagram is @persephonefloraldesigns

Properly prepped food and glassware products to be shippedPut together various gift sets that were available for purchaseProperly packed single and multiple items based off of the SKU to be shipped in a timely mannerResponsible for packing large corporate ordersPrepared and packed pick-up ordersReached out to customers when pick-up order was readyEfficiently prepped and packed large barrel head orders to be shippedMaintained an organized work stationFilled multiple roles and was flexible in changing roles as neededFlexible work hours - staying late if needed to help finish up last minute orders

Responsible for answering the phones in a timely mannerHelped customers with excellent customer serviceTook reservations over the phone as well as in person using a tabletClearly communicated with the servers about the seating chart and made sure everyone got an equal amount of customers in their sectionProficient using OpenTableMade sure things ran smoothly - especially during weekend brunchGreeted each person as they came in, opened the door for people while coming and going, kept the bathrooms clean and fully stocked and made sure the menus were clean before and after each shiftResponsible for taking to go orders over the phone and putting them in the POSResponsible for taking and processing payment for to go ordersHelped buss tables when restaurant was busy

Responsible for answering the phones in a timely mannerHelped customers with excellent customer serviceHelped servers with their side work and other responsibilitiesChanged over 15 TV's depending on the customers wishesEscorted people to their tables and explained the open seating in a clear wayTook reservations over the phone as well as in person using a tabletSold and re-stocked merchandiseClearly communicated with the servers about the seating chart and made sure everyone got an equal amount of customers in their sectionMade sure things ran smoothly - especially during football Sunday's and brunchGreeted each person as they came in, opened the door for people while coming and going, kept the bathrooms clean and fully stocked and made sure the menus were clean before and after each shift.Responsible for training new employees on hostess duties

Lead floral designer at a boutique flower and plant shop in Ocean Beach, San Diego.Responsible for filling orders, greeting and helping customers with their needs both in the store and on the phone, and taking care of store needs.Knowledge of square, wiring and taping techniques, cleaning and processing flowers appropriately, design aspects, and types of flowers, greens, succulents, and orchids Ability to design different arrangements for weddings and other events. Responsible for re-stocking cards and candles from brands in store.

• Provide excellent customer service by greeting customers in the store as well as over the phone• Responsible for creating arrangements for store as well as other locations• Knowledge of floral operating system, RTI• Primary job duties include answering the phones, taking orders, handling money transactions, organizing and cleaning the store, inventory twice a week, assisting customers with floral needs, and fulfilling orders in a timely manner

• Responsible for creating and recreating designs at a specific price point • Responsible for completing weekly/monthly installs at clients homes and work• Able to assist in set up and take down for weddings and events • Knowledge of Quickbooks, wiring and taping techniques, cleaning and processing flowers appropriately, design aspects, and types of flowers, greens, succulents, and orchids • Primary job duties included answering phones, taking orders, working closely with clients, handling money transactions, preparing a mart list, updating the website and Instagram, and delivering flowers when needed

• Provided excellent customer service by greeting customers in person and over the phone• Able to assist customers with designing custom gift baskets and processing catering orders• Responsible for taking monthly inventory for both cigarettes and alcohol• In charge of training new employees on cashier and expo duties • Primary job duties included multi-tasking in a high volume store by answering phones, taking orders, working as expo, restocking merchandise, keeping the store clean, and handing money transactions for all purchases

• Secretary in a dynamic multi-therapist physical therapy outpatient rehab department • Provided excellent customer service by greeting patients when they came to check in for theirappointment as well as over the phone• Practiced time management skills by finishing tasks on time and taking on other tasks to assistco-workers• Received recognition from both therapists and patients for going above and beyond assignedresponsibilities• Responsible for training and supervising new hires on office duties• Primary duties include: scheduling new and returning patients, calling physicians offices,calling insurance companies to verify patients coverage, as well as general office duties such asmaking copies, sending faxes, filing, and answering the phone• Utilized daily applications: MS Word, MS Excel, EPIC (electronic medical system), andOutlook