Jennifer Bugg Email & Phone Number

United States

Salem, Ma

•Head high volume recruiting of 50-60 candidates during two month period for biannual seasonal employment• Provide leadership, oversight, and project management for all aspects of bookstore operations including budgets and financial goals of a $2.6 million retail store• Possess strong multi-tasking skills, with ability to simultaneously manage various projects, and departments• Present at many meetings on campus, such as faculty department meetings, bi-annual Strategic Partnership Reviews, new faculty and student orientations, and presidential cabinet meetings• Cultivate strong relationships with campus community, including customers, faculty, presidential cabinet, and vendors by delivering excellent interpersonal, communication, and customer service• Effectively execute company programs and initiatives, and ensure compliance with company policies and procedures, while simultaneously managing various projects, and departments• Prepare and implement detailed operating plans for all store departments to improve efficiencies and lower costs, while also evaluating store financials to positively impact future sales/expense opportunities

Boston, Ma

Oversaw people and program leadership over all facets of a $1.3M operation. Directed a full lifecycle Performance Management program that included recruiting, training, coaching, and talent development for full-time, part-time, and temporary team members. Notable Accomplishments:Successfully recruited and hired staff for critical positions, including assistant store manager and department coordinator.Developed cross-training programs that expanded staff skills and ensured appropriate staffing levels for all store operation areas.Collaborated with three main publisher representatives to formulate and execute a unique training program for staff that increased sales of law reference books.Increased Custom Book sales by 30.6% by executing monthly sales strategies that exceeded annual sales budgets.Created checklists for the training of all seasonal employees that ensured that staff received consistent information and were adequately trained for the critical back to school season. Invited to speak as panelist by vendor Wolters Kluwer at their Annual Sales Conference.

Newton, Ma

Supervised all employees, including hiring, evaluations, and continuous training. Managed textbook department and all general merchandise receiving and disposition.

Wellesley, Ma

Interviewed, hired, and trained new employees. Consistent management of inventory, monthly accounting, and sales.

Bachelor Of Business Administration (Bba), Human Resource Management

Associate'S Degree, Human Resource Management