Proven resource manager with more than 10 years of experience developing positive customer relationships, providing contract management and administering conflict resolution. Demonstrated success by consistently exceeding goals. Provide customers with the right products, solutions, tools, education and motivation to grow in the community. Both my real estate background and administrative experience have allowed me to use and develop my analytical capabilities, dynamic presentation skills, problem solving insight, consultative selling skills, and marketing expertise to deliver results. Technical expertise in Microsoft Windows and Office products, Dotloop, Entrata Software, Buildertrend, Rent Café CRM, and Yardi Asset Management. Additional experience with numerous property management software.