With over 10 years of work experience in the healthcare industry. A denials specialist , where I handle complex and high-volume cases of claims denials and appeals for various payers, including Medicare. I have extensive knowledge and skills in prior authorization, Medicare regulations, and Microsoft Word, which enable me to review, research, and resolve denials efficiently and accurately. I am passionate about improving the quality and accessibility of healthcare services for patients and providers, and I strive to uphold the highest standards of compliance and customer service in my role. A grievance and appeals representative, where I assist members and providers with their inquiries and complaints regarding their benefits and coverage. In addition, I have also been a sales associate at American Eagle Outfitters, where I demonstrate my interpersonal, communication, and teamwork skills. I am a pharmacy tech graduate from Brown Mackie College, and I aspire to advance my career in the healthcare field. I am looking for an opportunity to join a dynamic and innovative organization that values collaboration, diversity, and excellence.