Jennifer Devito

Jennifer Devito Email and Phone Number

New York, NY, US
Jennifer Devito's Location
New York City Metropolitan Area, United States
Jennifer Devito's Contact Details

Jennifer Devito work email

Jennifer Devito personal email

n/a

Jennifer Devito phone numbers

About Jennifer Devito

Solutions focused IT Manager leading a team of Account Managers & Technical Engineers to deliver exceptional technical and customer service. Develops process, procedure and workflows to solve organizational issues, large and small. High energy, collaborative and adaptive.

Jennifer Devito's Current Company Details
OnboardPro Solutions

Onboardpro Solutions

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Founder
New York, NY, US
Jennifer Devito Work Experience Details
  • Onboardpro Solutions
    Founder
    Onboardpro Solutions
    New York, Ny, Us
  • Logically
    Service Delivery Manager
    Logically Dec 2020 - Present
    Responsible for all aspects and members of the Service Delivery team. Continued oversight over the day-to-day activities of the team as well as Client Facing responsibilities.Managing a team of Technical Engineers, ensuring adherence to SOP and meeting metrics and KPI's to provide exceptional technical and customer services to our clients.
  • Network Support Co
    Service Delivery Director
    Network Support Co Jul 2019 - Dec 2020
    As Senior Client Success Manager Jennifer is responsible for the day to day as well as strategic planning and operations for the department. Working with a team of Client Success Managers and Technical Engineers Jennifer fosters collaboration between the team to deliver an exceptional customer service experience as well as ensuring technical metrics are met and clients infrastructure and networks are secured and properly monitored.
  • The Network Support Company
    Senior Account Manager Team Lead
    The Network Support Company Jul 2019 - Oct 2019
    Danbury Ct
    Jennifer leads a team of account managers providing IT service and support for our large client base. Identify training opportunities and work with the team to ensure our clients environments are optimized and mitigated of security risks. Review of organizations processes and modifying our approach is critical to maintaining our clients infrastructure.Develop and adapt the on boarding material for our client service department staff to continue to provide our clients with the highest quality of customer service. Ensuring the work environment fosters growth, teamwork and ingenuity.
  • The Network Support Company
    Account Manager
    The Network Support Company Apr 2014 - Jul 2019
    Danbury Ct
    The Network Support Company is a trusted advisor to businesses that value IT. We’re a one-stop destination, bringing enterprise-level technology, expertise, discipline and best practices affordably to companies for 20 to 1,000 employees to satisfy their need for increasingly sophisticated, mission-critical technology solutions.IT Service Delivery Department. Responsible for ensuring clients receive quality customer service and IT services in a cost effective, efficient and comfortable environment. Jennifer works closely with clients to ensure their networks are being managed effectively. -Manage a team of Support and Managed Services technicians- Responsible for employee reviews, career development and training-Single Point of contact client relationship management-Client Billing and Project Management- Project Scheduling, implementation and remediation- Quotes, renewals and invoice review- Implementation of VOIP phone systems- LMS development and creation
  • The Network Support Company
    Technical Services
    The Network Support Company Mar 2013 - Apr 2014
    TNSC IT Service Delivery Department. I am Responsible for ensuring clients receive quality customer service and IT services in a cost effective, efficient and comfortable environment. Provide support services for internal account managers such as scheduling, invoicing and other adminstrative duties.
  • Unlimited Care, Inc.
    Waiver Service Specalist
    Unlimited Care, Inc. Nov 2007 - Mar 2013
    Auditing of patient charts at 12 branch location to ensure compliance with Department of Health Regulations.Tracking of all patient service plansManage program staff to waiver guidlinesOversight and tracking of all Incidents in accordance with Dept. of Heath RegulationsTracking and disseminating Waiver Referrals to appropriate branch staff to start interview processTraining branch staff on Dept. of Health regulations for documentation to satisfy audits and ensure compliance.Continuous monitoring of patients Medicaid to ensure there are no code issues to ensue prompt payment
  • Crystal Food Import/ Cheezwhse.Com
    Sales
    Crystal Food Import/ Cheezwhse.Com 2005 - Nov 2007
    Armonk Ny
    Contacted current clients to fill weekly sales ordersProduced unique product "labels" for current customersParticipated in Fancy Food ShowVisited prospective clients for new businessVarious office duties

Jennifer Devito Skills

Management Software Documentation Project Management It Service Management Customer Service Databases Crm Staff Development Disaster Recovery Medicaid Servers Active Directory Virtualization Supervisory Skills Project Planning Microsoft Office System Administration Cloud Computing Team Leadership Organization Skills Executive Coaching Customer Relationship Management Vendor Management Email Marketing Microsoft Access Business Strategy Negotiation Business Process Strategy Business Intelligence Customer Satisfaction

Jennifer Devito Education Details

Frequently Asked Questions about Jennifer Devito

What company does Jennifer Devito work for?

Jennifer Devito works for Onboardpro Solutions

What is Jennifer Devito's role at the current company?

Jennifer Devito's current role is Founder.

What is Jennifer Devito's email address?

Jennifer Devito's email address is jd****@****ort.com

What is Jennifer Devito's direct phone number?

Jennifer Devito's direct phone number is +184541*****

What schools did Jennifer Devito attend?

Jennifer Devito attended Western Connecticut State University.

What skills is Jennifer Devito known for?

Jennifer Devito has skills like Management, Software Documentation, Project Management, It Service Management, Customer Service, Databases, Crm, Staff Development, Disaster Recovery, Medicaid, Servers, Active Directory.

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