Led streams of work or as senior change consultant in complex organisation design/ restructuring/ organisation review projects, including: Victorian Government Department:- Supported the expansion of services through the re-design of a future proof operating model. - Led the co-creation of a robust monitoring & evaluation framework with articulated key success factors, resulting in improved data capture to develop a culture of utilising data intelligence for decision… Show more Led streams of work or as senior change consultant in complex organisation design/ restructuring/ organisation review projects, including: Victorian Government Department:- Supported the expansion of services through the re-design of a future proof operating model. - Led the co-creation of a robust monitoring & evaluation framework with articulated key success factors, resulting in improved data capture to develop a culture of utilising data intelligence for decision making and continuous improvement. - Performed resource modelling to create service squads to deliver expanded services.Victorian Regulator:- Conducted an operational review of a regulatory function, utilising the '7S Framework' through interviews, surveys, and workshops. - Delivered key recommendations for quick-win efficiency improvements and key performance indicators; significantly enhancing the client's regulatory assurance capabilities and operational effectiveness. Victorian Regulator:- Supported the re-design of the operating model and structure, including financial modelling.- Achieved a 15% cost reduction, elimination of 5 operational silos and created future-ready structure aligned with emerging technologies in the sector.Victorian Government Department:- Supported the development of three downsizing structural options, delivering financial models for delivery within three budget envelopes. Show less

- Managed a Committee of 20 volunteer facilitators- Developed partnerships with grass-roots and national not-for-profits- Growing the next 'Generation of Givers' by refining learning outcomes, improving processes and recruiting young adult facilitators; resulting in higher engagement with social justice issues.- Transformed the teen volunteer program, increasing participation by 25% in 12 months. - Ensured sustainability of program by designing a new digital program and an… Show more - Managed a Committee of 20 volunteer facilitators- Developed partnerships with grass-roots and national not-for-profits- Growing the next 'Generation of Givers' by refining learning outcomes, improving processes and recruiting young adult facilitators; resulting in higher engagement with social justice issues.- Transformed the teen volunteer program, increasing participation by 25% in 12 months. - Ensured sustainability of program by designing a new digital program and an innovative engagement channel to address the COVID-19 landscape. Show less

Led functional review and process improvement projects, including: Leading Australian global law firm:- Led a comprehensive process improvement initiative aimed at enhancing consistency and alignment across the firm, particularly focusing on Legal Assistants' roles.- Undertook a structured approach involving executive interviews, SME consultations, and detailed process mapping, key inefficiencies were identified and streamlined, standardised processes were developed. -… Show more Led functional review and process improvement projects, including: Leading Australian global law firm:- Led a comprehensive process improvement initiative aimed at enhancing consistency and alignment across the firm, particularly focusing on Legal Assistants' roles.- Undertook a structured approach involving executive interviews, SME consultations, and detailed process mapping, key inefficiencies were identified and streamlined, standardised processes were developed. - This resulted in significant risk minimisation, improved statutory compliance, enhanced performance culture and more effective workload management. Australian global mining organisation: - Led an efficiency and effectiveness review of how process changes across all sites are managed. - Successfully engaged stakeholders from multiple mine sites to develop a fit for purpose, best practice ‘Management of Change’ process and system requirements. - Implemented across all sites, resulting in common issues and risks were flagged quickly across the organisation, and knowledge was shared across the Health and Safety team to reduce single points of accountability/ failure. Show less

- Manage community partnerships: Plan International school breakfast program in Cambodia, Terracycle and volunteering.- Develop and implement performance management tools and employee engagement program.- Aligning social impact initiatives with core business objectives.

- Managed change during the acquisition of AXA Asia Pacific by AMP, overseeing the transition of AXA Charitable Trust community partnerships.- Developed and launched AMP’s ‘Community Connect’ program to enhance employee engagement in volunteering and fundraising, successfully integrating AXA Community Program with AMP Foundation initiatives.- Led a team of three consultants in Melbourne and Sydney to manage the ‘Community Connect’ program, fostering a shared culture of corporate social… Show more - Managed change during the acquisition of AXA Asia Pacific by AMP, overseeing the transition of AXA Charitable Trust community partnerships.- Developed and launched AMP’s ‘Community Connect’ program to enhance employee engagement in volunteering and fundraising, successfully integrating AXA Community Program with AMP Foundation initiatives.- Led a team of three consultants in Melbourne and Sydney to manage the ‘Community Connect’ program, fostering a shared culture of corporate social responsibility. Show less

- Managed Community Grants Program, Employee Volunteer Program and team of 2 consultants, overseeing $1.32m annual donation budget and operational budgets.- Developed strategic partnerships with community organisations and delivered bi-annual Grant rounds.- Collaborated with HR, Public Relations, and CEO's Office to align community initiatives with business objectives.- Implemented process improvements, including London Benchmarking Group (LBG) methodologyAchievements… Show more - Managed Community Grants Program, Employee Volunteer Program and team of 2 consultants, overseeing $1.32m annual donation budget and operational budgets.- Developed strategic partnerships with community organisations and delivered bi-annual Grant rounds.- Collaborated with HR, Public Relations, and CEO's Office to align community initiatives with business objectives.- Implemented process improvements, including London Benchmarking Group (LBG) methodologyAchievements include:- Reduction of the Charitable Trust admin-to-donation ratio from 25% to <17% in 12 months- Increased volunteer numbers by 68% (550 to 927) in 12 months- Boosted Workplace Giving participation from 11.9% to 15.2% in 12 months- Successfully delivered Health & Wellbeing program and AXA Green initiative, contributing to employee engagement strategy. Show less

Applied the six-sigma methodology in continuous improvement projects; and facilitating the implementation and acceptance of change within the workplace. Achievements:- HR Recruitment Process Project: Implementation of a centralized, national recruitment process – realized benefits of $300K+- HR Workplace Childcare Facility: Conducted Voice of Customer Studies- HR Annual Leave Project: Realized benefits of $300K+ - HR Performance Management Cycle Project: Improvement… Show more Applied the six-sigma methodology in continuous improvement projects; and facilitating the implementation and acceptance of change within the workplace. Achievements:- HR Recruitment Process Project: Implementation of a centralized, national recruitment process – realized benefits of $300K+- HR Workplace Childcare Facility: Conducted Voice of Customer Studies- HR Annual Leave Project: Realized benefits of $300K+ - HR Performance Management Cycle Project: Improvement of the quality of appraisal and scorecard development processes. - Claims Dispute Resolution Project: Enhanced Claim’s staff’s ability to better manage communications to clients, thereby reducing disputes. Show less