Direct all daily operations involving beverage quality, equipment reliability and operational support for a specific geography of McDonald’s U.S. customer and Coca-Cola system. Successful at being subject matter expert and beverage consultant to a complex relationship map of franchise owner operators, McDonald’s field office leaders, Coca-Cola service network, and third-party suppliers to deliver excellent customer service and beverage quality.• Built trusted relationships, presented key information, and influenced franchise owner operators to invest in quality programs to maintain equipment which reduced annual repair costs by 16%.• Transformed operational workflows by leveraging PowerBI to develop business intelligence dashboards focused on operations data and analytics. Collaborated with internal and external stakeholders to consolidate five systems into a singular source, improving operational efficiency by 25% allowing the team more time to focus on revenue generating initiatives.• Analyzed historical data and provided executive leadership with insights and data-driven solutions to decrease equipment downtime and increase operational efficiency improving annual revenue by millions of dollars.• Guided a cross-functional project team in migrating The McDonald’s Division KO Most system platform to Salesforce. This platform housed critical semi-annual quality maintenance call schedules, protocols, measurements, and quality repair data.

As a member of the Foodservice and On-Premises Central Zone leadership team reporting to the Vice President, I directed business performance, processes, planning, operational excellence, capability building, and cross-functional initiatives. This enabled the Central Zone to operate more efficiently and effectively in alignment with its business plan.• Developed new processes and tools to be used in strategic discussions with Coca-Cola North America senior leadership for contract negotiations with national customers representing $1 billion in annual sales. The new processes increased volume and operating income by millions of dollars annually.• Evaluated business processes and identified strategic priorities to architect and design business intelligence dashboards utilized by all twelve foodservice and on-premises business units across the United States improving operational efficiency and reps selling time by 15%.• Managed Central Zone Sales routines and implemented operational enhancements by facilitating the training on new tools and processes.• Prepared all presentations and business reviews for the Office of the Vice President Central Zone Foodservice and On-Premises to both the zone members and the executive leadership of The Coca-Cola Company.• Planned all zone meetings and successfully oversaw budget management of $250,000.

Developed and managed marketing strategies to grow beverage sales within Domino’s locations across fourteen states in partnership with one hundred Coca-Cola Distribution Centers by building strategic relationships with internal and external stakeholders to influence their decisions in marketing Coca-Cola products.• Consistently achieved an average annual volume growth of 7.5%.• Developed and led a nationwide Fanta Orange Halloween program, strategically increasing brand penetration and driving sales within Domino’s. Successfully expanded brand presence to 562 locations, prompting Domino’s to designate Fanta Orange as a core brand given its exceptional sales performance during and after the promotional period.• Developed strategy to influence key stakeholders and execute in-store activation of the national Share-A-Coke program within corporate locations in a select geography increasing beverage sales by 23% during the promotional period.

Directed strategic management of eight national foodservice chains to drive profitable volume and revenue growth. Employed retail price package plans and internal rate of return models to forecast, analyze, develop, and monitor initiatives within each customer's chain. Achieved success through contract renegotiations and collaborative efforts with bottling partners, resulting in the execution of effective marketing initiatives, brand expansion, and enhanced customer service strategies.• Managed the rollout of Vitamin Water across all Subway locations in March 2010, ensuring distribution to each outlet.• In 2009, exceeded planned volume by 4.2% in 2010.• Expanded brands and packages within Potbelly Sandwich Shops. Increased dead net gross profit by 75% and improved operating income by 117%.