Jennifer Eckstrom Email & Phone Number

Colorado, United States

Directs the administration management of financial data, invoice accounting and distribution, donor objectives, communication response, synchronization, and expense reporting. Supported customer service, marketed new businesses, and created partnerships. Applied a wide range of analytic and evaluation methods, qualitative analysis, concepts, and practices to align performance, budgetary compliance, invoice and receipt delivery, and accounting.

Colorado Springs, Colorado, United States

Conducted customer service, sales, staging, and inquiry support throughout the Tool Rental department. Managed phase and preventative machine maintenance, troubleshooting, and cleaning. Conducted inventory alignment, floor stocking, and organization, while consolidating key product tracking, for procurement forecasting. Performed shift synchronization, opening and closing procedures, ensuring compliance with all standard operating procedures. Conducted inbound operations and quality assurance, supporting contacting, equipment fulfillment, resupply, and process flow. Created rental contracts with residents and contractors. Analyzed production needs, incorporating Lean Manufacturing, while providing high-performance results to reduce turnover, while meeting daily production goals.

Work From Home

Provided customers with integrated top-notch support, while ensuring courteous, knowledgeable, and rapid customer service/problem resolution. Implemented, commissioned, and conducted continuous process optimization, evaluating customer experience, sales specifications, and tolerances to ensure compliance with customer and organizational criteria.

Coralville, Iowa

Managed schedules, appointments, planning, and forecasting for 16 separate outpatient departments. Oversaw full life-cycle projects, operational designation, departmental resource, and capability cross-level. Developed and implemented technical training programs and procedures to increase customer satisfaction levels and on-boarding proficiency. Utilized databases and technical systems to gather treatment records and create tailored archive analogs. Selected as the technical lead for reschedule lists, provider schedule issues, and acute patient concerns.

Ui Sports Medicine

Managed operating metrics, advanced orthopedic and physical therapy scheduling, program oversight and campaigns, incorporating processes and a metrics program to analyze data, appointments, yield, and throughput. Incorporated multi-tier operating procedures to streamline medical platform development, through data entry, file digitalization, and scanning. Directed cross-coordination and medical provider communication, while establishing and working with patents to align schedules and appointment specifications. Attained a variety of radiology pre-authorizations through insurance websites and calls to insurance companies.

Associates of Arts

Iowa

B.A. Entrepreneurship, Business Administration And Management, General

Activities and Societies: SHRM

Associate Of Arts (A.A.), Associates Of Liberal Arts