Jennifer Ey Email and Phone Number

Strategic Client Advocate for Asset Suite, ER Suite, eSOMS, and DataGlance eWE product lines. Technical Support Engineer of Asset Suite, AWI, SOI, eSOMS and DataGlance eWE software.

eSOMS and eSOMS mobility suites, safety and compliance software, US plus international functional software production and project support. Strategic client advocate escalation and business issue liaison for 14 eSOMS and Equipment Reliability ABB clients.Hosted weekly and supplemental Global Customer Care, Software Development, and Product Management collaborative meetings. Compiled multi departmental report, organized top client issues, and coordinated external customer and/or… Show more eSOMS and eSOMS mobility suites, safety and compliance software, US plus international functional software production and project support. Strategic client advocate escalation and business issue liaison for 14 eSOMS and Equipment Reliability ABB clients.Hosted weekly and supplemental Global Customer Care, Software Development, and Product Management collaborative meetings. Compiled multi departmental report, organized top client issues, and coordinated external customer and/or internal communication action items. Show less

Sole proprietor and manager of multiple rental properties.

Production API middleware support of mainframe, UNIX, Informatica, and WINDOWS mission critical automation processes. Coded on the fly PERL, REXX API(LOADLIB, SUBLIB), bash, COBOL, UNIX, Windows IBM Connect Direct, Connect Enterprise scripts to address production down situations. Document Management implementer of encrypted transmission automation for mission critical Lockbox, EDI, ACH, ARP, and Wire Transfer processes.Daily strategic client project and production… Show more Production API middleware support of mainframe, UNIX, Informatica, and WINDOWS mission critical automation processes. Coded on the fly PERL, REXX API(LOADLIB, SUBLIB), bash, COBOL, UNIX, Windows IBM Connect Direct, Connect Enterprise scripts to address production down situations. Document Management implementer of encrypted transmission automation for mission critical Lockbox, EDI, ACH, ARP, and Wire Transfer processes.Daily strategic client project and production interactions with: ADP, Blue Cross, Chase Manhattan, City of Pittsburgh, Commonwealth of PA, General Electric, GE Capital, Goldman Sachs, Highmark, Xerox, Princeton University, Wells Fargo, PNC project stakeholders, and Federal Reserve branches. Key Transmission Analyst for merger and acquisition projects. Completed development regression, redesign, and implemented compliance requirements with Yardsville, Mercantile, First Niagara, and National City external bank clients, and merger of before-mentioned banks data centers historical data. HIPAA and Patriot Act considerations included with client on-boarding. Show less