Provides strategic consulting and problem-solving solutions for complex human resource issues of business leaders. Acts in concert with leadership as change agent to the business; designs and recommends processes and approaches to continue preparing the organization for ongoing change and transformation. Partners and coordinates with department leaders in the development, management and delivery of a talent acquisition, management and development strategy.

Provided C-level Fortune 500 executives with benchmarking, transformation and advisory services that enabled an evaluation of their organization's performance and insights into proven best practices of world-class organizations • Provided benchmark and business transformation assessments identifying more than $100M in cost saving opportunities for clients. Evaluated client's costs, processes and service delivery model making recommendations within the client’s existing technology or propose… Show more Provided C-level Fortune 500 executives with benchmarking, transformation and advisory services that enabled an evaluation of their organization's performance and insights into proven best practices of world-class organizations • Provided benchmark and business transformation assessments identifying more than $100M in cost saving opportunities for clients. Evaluated client's costs, processes and service delivery model making recommendations within the client’s existing technology or propose new/additional technology solutions. Analyzed client efficiency and effectiveness performance and presented recommendations to C-level management. Managed project team members and provided constructive feedback on their performance• Served on Benchmark product development expanding existing benchmark and modifying existing questions and metrics for use in new benchmarking technology. • Educated sales associates, create and review SOWs and support client benchmark sales calls. • Developed and led the Hackett Rotational Program which recruits and trains new associates on Hackett’s Benchmark methodology. The program successfully matriculated 96% of associates to join Hackett’s Strategy Consulting team. • Management of a team of 9 to execute client projects evaluating current process costs, staffing, technology utilization, volumes and best practices to identify areas for improvement. Show less

• Responsible for leading and supporting the delivery over 100+ benchmarking engagements to baseline current performance in General & Administrative functions and identify process improvement opportunities at Global 1000 companies and Private sector organizations. • Strong project management experience, managing five to eight clients simultaneously with varying timelines and budgets while maintaining high client satisfaction scores

•Human Resources support of over 450 employees including benefit administration, solving benefit issues, onboard orientation, background checks, employee relation issues, and exit information. Provide guidance to management regarding employment issues. Implement diversity initiatives. Responsible for entering, tracking, correcting, reporting and maintaining employment data in PeopleSoft. •Recommended new approaches, guidelines and procedures to effect continuous improvement