Pharmacist, Walmart, Front Royal, Va, 2008–Present
CurrentRegulatory Compliance and Legal Compliance: Oversee implementation and compliance with hundreds of current and new corporate, state, and federal regulations and laws.Inventory Management: Maintain proper inventory levels of both controlled and non-controlled substances.Order Entry and Prescription: Manage order entry, prescription verification, and delivery of products to patients to ensure that the entire process is completed accurately and in a timely manner, consistently reducing completion times.Patient Counseling and Quality Patient Care: Counsel patients on prescription and non-prescription treatments and effectively communicate with other health care professionals to provide the best possible patient care. Coaching, Teamwork, and Training: Assist associates throughout the work process as a subject matter expert by answering questions, educating patients and technicians, and handling insurance issues.Metric Tracking and Financial Goals: Participate in weekly meetings to discuss metrics and policy changes to enhance business practices and meet corporate fiscal goals.Performance Monitoring and Patient Relations: Track skills associates to prevent errors and manage patient relationships with a focus on results, quality, and ownership of care.Medication Management: Utilize software that evaluates stock and automatically restocks medication.Problem Analysis and Patient Education: Analyze complex patient problems and develop recommendations and solutions for individual patients.Presentations and Oral Communication: Present educational material to associates utilizing exceptional oral communication and presentation skills.Sales Growth: Recommend patients to switch pharmacies, resulting in a 30% growth in the last year alone.Business Growth, Relationship Development, and Customer Service: Grew business throughout tenure by developing personal connections with patients, actively listening to their struggles, and providing accommodations for patients in need.
