Jennifer Haddock Email and Phone Number

Assists Director of Department of Doing with management of Planning and Building Divisions in providing more citizen-centered development services for a city of 130,000.• Supports Director and management team with calendar and travel management, event planning, projects, and agendas.• Oversees operations of Building division, including supply inventory/maintenance, office renovations, IT and Facilities work orders, and website updates.• Manages department budget and processes all accounting, purchasing, payables, and travel transactions for the Building division. Assures departmental compliance with city accounting regulations and guidelines.• Coordinates department personnel activities, including hiring, onboarding, access requests, payroll, promotions, and separations.• Runs weekly reports from Plan Review system to manage current development projects.• Lead team of executive assistants to review and update City Manager procedures.

Assisted Associate Dean of Students/Director with management of Disability Resource Center in providing accommodations to support the academic success of 3,000 students.• Project manager for the development, migration, implementation, and training of new accommodation and testing computer systems.• Formed highly functioning team of 50 student employees through the restructuring of hiring/onboarding processes and effective performance management.• Implemented the transformation of 10 paper processes into web forms, increasing efficiency and resource savings.• Strengthened relationships within Student Affairs division through participation in employee development & events committee.• Planned and executed weekly department meeting agendas, helping to organize director initiatives and improve staff communication and performance.

Assisted Associate Vice President with management of Human Resources department in supporting an organization of 5,500 employees and 30,000 students.• Program Coordinator for the president’s Senior Executive Leadership Forum, effectively planning meetings, seminars, and retreats.• Annually orchestrated Years of Service staff awards.• Efficiently managed department budget of $1.3 million.• Excelled in transitioning four executives in the leadership of the department by quickly learning management styles and building relationships of trust.• Successfully administered office operations for areas of Benefits, Employment, Training, Records, and Employee Relations.• Supervised two clerical staff members, including hiring, training, and performance management.

Supported Chief Operations Officer through management of production and shipping operations for personalized souvenirs and gifts company.• Oversaw the successful production and shipment of all orders.• Communicated professionally with accounts and representatives ensuring excellent business relations.• Administered shipping and invoice records for all sales.• Negotiated with UPS, FedEx, and DSL for the most cost-effective contracts.• Effectively managed 20 production employees through hiring, training, and development.