o Provided superior service to a vast diverse cliental o Staffed in a high paced, high call volume environment, servicing approximately 1,250 customers monthlyo Maintained a well diverse amount of knowledge to perform the job duties specified in everything from educating of simple interest, registration, pmt history, credit reporting research, general account information updating, payment adjustments, educating of tax charges, insurance policies, account payoffs, death of customers,… Show more o Provided superior service to a vast diverse cliental o Staffed in a high paced, high call volume environment, servicing approximately 1,250 customers monthlyo Maintained a well diverse amount of knowledge to perform the job duties specified in everything from educating of simple interest, registration, pmt history, credit reporting research, general account information updating, payment adjustments, educating of tax charges, insurance policies, account payoffs, death of customers, and moreo Increased survey scores by 55% through out length of employment history, by following direction, staying motivated, and listening to criticism o Selectively picked in the top 4 % of company to be a part of a prestigious competitive project to help improve the companyo Trained as a credit buyer position, educated in decision making skills for potential customers, and help build potential contractso Cross trained in funding, learned contract setup, how to create and retain accounts based on contractsCross trained in Credit buyers make decisions on providing loans to dealerships Show less