Jennifer Jaynes

Jennifer Jaynes Email and Phone Number

Regional Manager @ Sweathouz
Columbus, OH, US
Jennifer Jaynes's Location
Columbus, Ohio, United States, United States
Jennifer Jaynes's Contact Details

Jennifer Jaynes personal email

About Jennifer Jaynes

I love to educate and motivate people to become healthier versions of themselves. This is the reason why I joined the fitness industry, and why I am passionate about industry growth.My focus for the past seven years has been on growing business for a regional chain of fitness clubs while also teaching classes and working with personal-training clients. I have drawn on my years of business experience in the restaurant and retail pharmacy sectors to sharpen sales techniques and streamline resource management.The clubs I have managed have been consistently growing, despite setbacks during COVID-19, because of my focus on customer service and employee development.MY TOP VALUES✦Connection: I am right beside my fitness clients rooting for them as they make progress. I’m also there helping them regain their motivation when they lose focus and start feeling defeated.✦Personal Growth: I am always looking for ways to improve myself. This is why I have taken time to earn my fitness and health safety certifications and learn as much as I can about our business model, the market, and the priorities of the industry.✦Inclusion: I believe in the power of teams. As a team leader, I share my thoughts, but then ask for input, valuing the collaborative spirit of sharing wisdom to help us improve our processes.✦Integrity: This means truly caring about helping clients meet their goals. It also means staying true to the brand I am representing, knowing its values and infusing them into my work.I have a favorite quote by American gold-medal speed skater Bonnie Blair that I have often revisited: “Winning doesn't always mean being first. Winning means you're doing better than you've ever done before.” Improvement always matters and striving every day to reach new goals is what keeps me in a growth mindset.I would be delighted to talk with you about roles in Operations and Management, Wellness, Health Education, Program Development, Coaching, Training and Development, Personnel Management, and Performance Management

Jennifer Jaynes's Current Company Details
Sweathouz

Sweathouz

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Regional Manager
Columbus, OH, US
Jennifer Jaynes Work Experience Details
  • Sweathouz
    Regional Manager
    Sweathouz
    Columbus, Oh, Us
  • Orangetheory Fitness
    Regional Fitness Manager And Head Fitness Coach
    Orangetheory Fitness 2016 - Present
    Central Ohio
    Promoted to manage regional operations for franchise. Train coaches in customer service, sales, and fitness safety. Work closely with franchise owner on revenue planning and strategy. 13 direct reports. Taught >5,000 high energy group workouts over the past 5 years, featuring strength training and cardiovascular conditioning. Maintain club-member groups on social media. Interview and hire new fitness coaches.★Maintain regional profitability through post-COVID reopening with refreshed sales training, personal customer outreach, and utilization tracking system.★Increased program utilization by 25% to 30%, driving regular club use by >7.5%.Improved customer service ratings and sales conversion rates with customized coach training program featuring curated topics and interactive guidance.★Developed revised coach pay scale and incentives for coaches returning after post-COVID reopening.★Consistently sell 80-90% of enrolled members additional personal training packages, exceeding the company goal by nearly 30%. ★Eliminated 99% of member credit-card declines and collected more than 80% of owed membership fees.★Successfully diffuse customer service issues by talking with members and handling coach issues.
  • Orangetheory Fitness
    Regional Sales And Operational Trainer
    Orangetheory Fitness 2015 - 2018
    Central Ohio
    Overlapping role. When I was promoted, I was completing the work of oening 11 new studios, including training sales staff and managing finances and quarterly franchise audits for 15 studios. Hired and onboarded 15 staff members. Fluctuating regional base of approximately 1,500 members.★Established profitable new business operations within a short timeframe.★Brought clubs into compliance with franchise rules and local safety-codes.Improved customer service with training for front-desk staff.★Motivated staff and increased participation during training programs with interactive elements and incentives.
  • Mast Global
    Operations Training Supervisor
    Mast Global 2014 - 2015
    Columbus Area, Ohio
    Led daily distribution center operation as frontline connection with customers. Supervised warehouse logistics packing operation serving multiple global retail operations, daily volume of 30K to 100K clothing items. 80 direct reports. Developed collaborative relationships with cross-functional partners and key stakeholders across the logistics network. Coached and developed diverse teams with performance feedback and training. ★Improved employee morale and increased speed and accuracy with new training approach.★Significantly reduced turnover through refocused program featuring cross training to enhance knowledge of the operation. ★Improved and speeded onboarding of seasonal hires with a “buddy” system pairing them with more experienced trainers.★Monitored compliance and performance improvement around Safety and Regulatory expectations.
  • Walgreens
    Store Manager
    Walgreens 2010 - 2015
    Columbus, Ohio Metropolitan Area
    Focused on sales ($2.5M), service, merchandise layout, and promotions. Collaborated with Pharmacy to optimize performance, customer loyalty and offer support. Monitored key metrics including inventory turn, cost controls, and shrinkage to optimize inventory investment. Hired, trained, and developed new and existing employees. Ensured customer service and resolution of complaints to achieve customer satisfaction.★Orchestrated delivery of a positive shopping experience. Won Pepsi contest for greatest regional sales increase over a single summer.★Controlled shrink with multi-faceted loss prevention analysis and procedures. Reduced shrink by 1% within the first year.★First store manager in the Columbus District to win the 13 weeks 12 metric contest.
  • Walgreens
    Operations Training Supervisor
    Walgreens 2005 - 2010
    Columbus, Ohio, United States
    Quickly promoted from Executive Assistant Manager following a year of training. Supervised 9 store openings within 2+ years, including hiring staff. Monitored physical inventory audits and conducted operational audits for 38 stores to monitor store performance, pricing accuracy, inventory levels and checks-and-balances; conducted training. ★Ensured systems operations were working flawlessly prior to training all employees for each new store opening.★Commended by store managers for articulating system updates at manager meetings.★Achieved the SWISS Manager designation for managing “mini stores” (departments) within the store. ★Completed Pharmacy Technician Certification Board within 90 days of being promoted
  • Elevator Brewery And Draught Haus
    Sales & Marketing Manager
    Elevator Brewery And Draught Haus 2004 - 2005
    Recruited to develop marketing and promotional strategies for the restaurant and expand sales of brewery products to target demographics in the Columbus market. Collaborated with existing customers to create promotional programs and to garner suggestions for product or service delivery improvements. ★Trained internal staff and vendor staff on products, thus enhancing brand loyalty. Collaborated with Brew ★Ensured a cost-effective supply of product to ensure on-time delivery. Also did limited serving and ongoing training of server staff.★Consistently drove sales through building brand loyalty and adding a broader spectrum of resellers.
  • Walnut Grove Country Club
    Bar Manager/Bartender
    Walnut Grove Country Club 2002 - 2004
  • Gyers Office Supply
    Sales Representative
    Gyers Office Supply 2002 - 2003
    Xenia, Ohio, United States
  • Joe’S Crab Shack
    Front Of House Manager
    Joe’S Crab Shack 2000 - 2002
    Columbus, Ohio, United States

Jennifer Jaynes Skills

Training Retail Sales Customer Service Management Process Improvement Inventory Management Store Management Employee Training Loss Prevention Change Management Social Media Inventory Control Interviews Hiring Microsoft Office Team Building Store Operations Time Management Needs Assessment Employee/labor Relations Recruiting And Performance Management Creative And Results Driven Training And Development Marketing And Promotions Presentations And Event Planning Public Relations

Jennifer Jaynes Education Details

Frequently Asked Questions about Jennifer Jaynes

What company does Jennifer Jaynes work for?

Jennifer Jaynes works for Sweathouz

What is Jennifer Jaynes's role at the current company?

Jennifer Jaynes's current role is Regional Manager.

What is Jennifer Jaynes's email address?

Jennifer Jaynes's email address is jj****@****nds.com

What schools did Jennifer Jaynes attend?

Jennifer Jaynes attended Wright State University.

What skills is Jennifer Jaynes known for?

Jennifer Jaynes has skills like Training, Retail, Sales, Customer Service, Management, Process Improvement, Inventory Management, Store Management, Employee Training, Loss Prevention, Change Management, Social Media.

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