Jennifer Kovach Email & Phone Number

Malvern, Pennsylvania, United States

- Vendor relationship specialist supporting the Infrastructure Operations team- Develop and maintain customized vendor scorecards used to enhance performance management dialogue. Solicit and deliver feedback from IT teams to the suppliers during periodic business reviews. - Develop and maintain Relationship Summary including goals and objectives of relationship and key contract provisions, as well as Escalation Path and Governance Calendars.- Assist in the completion of attestation reviews (control reports) for suppliers. - Establish additional governance where needed across departments and/or divisions.

Philadelphia, Pennsylvania

Perform engagement planning and management activities for Sarbanes Oxley (SOX) Information Technology requirements for Comcast and NBCUniversal, as well as the first-year SOX audit of the newly acquired British telecommunications company, Sky. Manage activities of staff members by explaining audit objectives and testing approach, reviewing testing workpapers to ensure completeness and accuracy, and managing project deadlines to ensure timely audit completion. Prepare and communicate audit findings with key members of management and enterprise-wide business leadership, while maintaining strong management relationships despite sometimes adversarial situations. Partnered with an external consulting firm to lead team initiative to evaluate and implement Robotic Process Automation for SOX testing to increase team efficiency. Develop staff through formal and informal coaching and deliver performance feedback.

Philadelphia, Pennsylvania

Progressed from a Summer Intern to Experienced Associate after receiving a full-time position at the conclusion of the internship. Responsibilities included assisting with Sarbanes-Oxley (SOX) 404 assessments, Statement on Standards for Attestation Engagements (SSAE) No. 16 reviews, and Policy Compliance testing and analysis, as well as SOC2 readiness review & testing for Financial Services clients. Assumed additional responsibilities in order to help the team meet very aggressive year-end milestones.

Coordinator of operations position responsible for all operational functions including order management, inventory control, financial management, customer service, and website design. Worked closely with principals to streamline operations, improve logistics and deliver consistently high customer service as the business grew 800% over the prior year.

Intern position that involved assisting the Human Resources, Customer Service, Sales and Marketing, and Accounting departments. Duties included designing a sustainability newsletter, researching new sales possibilities, assisting with inventory, as well as organizing a database and translating all of the Human Resource documents into Spanish.

Bs, Finance

Diploma