I combine my education in Health Information Management with my Customer Service experience to lead client focused teams. Currently overseeing Customer Success, Support Operations and a 24/7 patient facing call center team. I have a passion for connecting with others and for breaking complex issues into bite size, easy to understand pieces.
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Avp Client OperationsPena4Philadelphia, Pa, Us -
Director Of Customer SuccessNbmePhiladelphia, Pa, Us -
Vice President Of Customer SuccessOffice Practicum Aug 2022 - Present -
Senior Director Of Customer SupportOffice Practicum Oct 2021 - Sep 2022Greater Philadelphia
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Director Customer SupportOffice Practicum Sep 2019 - Sep 2021
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Director Customer SuccessOffice Practicum Oct 2018 - Aug 2019
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Client Success ManagerOffice Practicum Jul 2017 - Sep 2018Greater Philadelphia AreaMiller Heiman Certified
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Client Success SupervisorOffice Practicum Jun 2011 - Jul 2017Horsham, Pa
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Client Support AnalystOffice Practicum May 2010 - May 2011
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Medical Billing And Scheduling AgentEinstein Medical Center Philadelphia Aug 2008 - Mar 2010 -
Pharmacy TechnicianCvs Caremark Corporation Nov 2004 - Aug 2008Greater Philadelphia Area
Jennifer Higgins Education Details
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Health Information Management
Frequently Asked Questions about Jennifer Higgins
What company does Jennifer Higgins work for?
Jennifer Higgins works for Pena4
What is Jennifer Higgins's role at the current company?
Jennifer Higgins's current role is AVP Client Operations.
What schools did Jennifer Higgins attend?
Jennifer Higgins attended Temple University.
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JENNIFER HIGGINS
Executive Leader | Non-Profit & Community Advocate | Strategic Growth & Partnership Builder | Passionate About Empowering CommunitiesSan Carlos, Ca -
Jennifer Higgins
Hr Benefits Program Strategist At Walgreens | Driving Employee Well-Being And EngagementGreater Chicago Area4comcast.net, hyatt.com, hyatt.com, walgreens.com5 +184798XXXXX
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Jennifer Higgins
Dallas-Fort Worth Metroplex2uta.edu, uta.edu -
Jennifer Higgins
Dallas, Tx3missoops.com, sallybeauty.com, salesforce.com13 +121460XXXXX
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