Launching new skincare brand in the US. Responsible for all duties associated with Sales Operations including commissions processing/payments, systems initial programming/adjustments, compensation plan management, customer service management, inventory tracking/management, and shipping. Manage a team of 3 employees.

Experienced MLM/Direct Sales Professional assisting existing, emerging, and start-up companies to create a strong presence in the North American Market primarily the United States. Experienced in all facets of Field Development: Distributor development, coaching, communications, events/event management, social media, training programs/systems, marketing campaigns, KPI analysis, incentives, and market development. Open to opportunities to use my strong experience and skills to grow both the company and their distributor base. Contract or permanent opportunities welcomed.

Lead efforts to build current territories and to expand influence, sales, and Stylists in new or emerging regions in the U.S. Market. Create and implement training programs both for internal and external stakeholders. Update and create marketing and communication materials. Responsible for communications both internal and external. Work cooperatively with a team to design event agendas, incentives, and promotions. Over 12 years of experience in Field at both MLM - nutritionals and Party Plan: consumer goods

An authentic and passionate leader developing the English speaking market in the U.S. for USANA. Responsible for managing and increasing the following KPI’s: Sales, Associate and Preferred Customer enrollments, rank advancements, incentive trip qualification, and incentive participation. Manage and develop two U.S. Sales Managers. Highly experienced in partnering with top field leaders to create sales strategies, sales incentives and programs, sales tools, training programs and events, and the creation of market events strategy and content. Develop field leaders and emerging leaders through coaching, training, and trusting partnerships with corporate field development. Follows industry trends and changes in order to find ways to improve and simplify overall customer experience as a way to leverage market growth. An experience public speaker that connects easily to an audience either from stage or in-person. Has a strong and consistent experience in the MLM/Direct Selling industry along with a good understanding on varying methods to grow a US Market and maintain relevancy in a changing climate. Believes that a strong, trusting relationship between Associates and corporate is necessary to success and sustainability.

Manage Field Recognition, Field communications, creation of sales tools, the development of business development programs to grow sales and increase Associate retention, and outreach programs to keep Field Associates motivated and moving upward. Managed and development a small internal team.

Updated and implemented a Quality Audit program for our commercial clientele focusing on service and the proper use of the IPM methodology. Handled all residential customer complaints and contract disputes with commercial clients with the focus being on positive resolutions. I was successful at keeping cancellation rates below 5% ( monthly goal was to be below 8%) each month by constant monitoring and successful resolutions to challenging situations. Wrote bi-monthly newsletter that was distributed to our residential and commercial customers.