Jennifer Lambert Email & Phone Number

Boston, Massachusetts, United States

• Copyedit stories for https://www.bostonglobe.com/.
• Edit news and business stories for print production on deadline.
• Write headlines, subheadlines, captions, pull quotes, and teases for daily print issues.
• Use Arc and Methode to publish stories online and in print.
• Proofread print pages daily and coordinate with editors and designers on when print pages are ready to send.

Boston, Massachusetts, United States

• Track website pageviews and search performance.
• Build online engagement.
• Promote Daily Free Press content and work with social media team.
• Track reader satisfaction and engagement with Daily Free Press content.

Boston, Massachusetts, United States

• Compiled weekly newsletters for hundreds of recipients representing the Department of Journalism.
• Created original TikTok content for the department's account.
• Helped host events such as meet and greets with the department head, career fairs, and workshops.
• Edited retirement videos using Premiere Pro.

Boston, Massachusetts, United States

• Edit articles across all sections 5 nights a week.
• Manage and communicate with the editorial board about pitches, stories and issues that may arise.
• Make important decisions with the editor-in-chief.

Boston, Massachusetts, United States

• Pitch news stories in weekly meetings based on events happening on Boston University's campus and in the Greater Boston area.
• Edit and fact-check 1-2 stories a week, ensuring the highest standards of accuracy and quality.
• Maintain regular communication with writers covering events in the Greater Boston area.
• Consistently adhere to article deadlines.

Northborough, Massachusetts, United States

• Completed the Lexus Commitment to Perfection (LCTP) program by passing all required courses at the certified level.
• Gained the necessary knowledge and skills to provide Lexus customers with unparalleled customer satisfaction.

Northborough, Massachusetts, United States

• Efficiently managed incoming calls, greeted customers and resolved problems and complaints.
• Fostered positive relationships with clients, colleagues and management
• Presented a polished and professional image, reflecting the high standards of Lexus of Northborough.
• Maintained a well-organized front desk area to enhance overall efficiency.

Northborough, Massachusetts, United States

• Handled service department payments and maintained excellent customer service.
• Played a key role in training new employees and reconciling service department cash.
• Assisted with document scanning and troubleshooting technical issues.
• Greeted service department customers and valeted their vehicles upon arrival.

Westborough, Massachusetts, United States

• Cultivated strong relationships with regular customers, delivering exceptional service.
• Utilized upselling techniques to enhance sales by promoting high-profit items.
• Ensured compliance with alcohol service regulations and provided accurate menu information to customers.

Northborough, Massachusetts, United States

• Wrote, edited, and published articles in all sections and won the Best of SNO Publication Award.
• Pitched story ideas for the sports section and assigned writers to stories.
• Trained new editors and writers in the sports section.
• Utilized Adobe InDesign to design print pages for monthly print issues.

Bachelor'S Degree, Journalism, Junior

Activities and Societies: Incoming Audience and Engagement Chair at Back Bay Publishing Company, Managing Editor at the Daily Free Press.

High School Diploma

Activities and Societies: Sports Editor on the ARHS Harbinger Newspaper, Cross Country, Basketball, Track & Field, Varsity Basketball.